Presales Solution Professional – Cloud & Infra & ITM

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Presales Solution Professional – Cloud & Infra & ITM provides specialized technical and solution support within the presales cycle, focusing on Microsoft Infrastructure and Modern Workplace technologies such as Azure, Microsoft 365, Intune, and SharePoint. The role contributes to identifying The Technical Sales Professional – Architect is responsible for qualifying and leading cross-functional technical proposals received from Sales and Marketing teams. This role focuses primarily on Modern Work and IT Management (ITM) solutions, ensuring that all proposed architectures are secure, scalable, and aligned with customer business and operational objectives.

The role also supports Cloud, Infrastructure, and Virtualization solutions as required, collaborating across business units to deliver integrated, competitive, and delivery-ready proposals.

Key Responsibilities:

•Opportunity Qualification & Technical Assessment

•Review and technically qualify leads from Sales and Marketing.

•Conduct discovery sessions to understand business, operational, security, and compliance requirements.

•Define solution scope, assumptions, dependencies, risks, and high-level effort estimation.

•Solution Architecture & Design (Primary Focus)

•Design and architect Modern Work solutions (Microsoft 365, Teams, Entra ID, Intune, Collaboration platforms).

•Architect IT Management solutions (Monitoring, Patch Management, Device Management, ITSM integration, Automation).

•Ensure integration across Identity, Security, Endpoint, and Productivity ecosystems.

•Validate sizing, licensing alignment, and compliance with architectural standards.

•Cross-Functional Proposal Management

•Lead end-to-end technical proposal development across multiple business units.

•Coordinate with Cloud, Infrastructure, Cybersecurity, and Managed Services teams when required.

•Ensure BoM accuracy, scope clarity, and solution competitiveness.

•Customer Engagement & Sales Enablement

•Support client presentations, workshops, demos, and technical discussions.

•Contribute to pricing strategy and competitive positioning.

•Technical Governance & Quality Assurance

•Review and fine-tune solution designs to align with best practices and security frameworks.

•Identify and mitigate technical and delivery risks during the presales lifecycle.

•Ensure consistency with organizational service catalog and architectural guidelines.

Qualifications

-Education: Bachelor's degree in computer science, Information Technology, or related field.

-Experience: 5+ years in Solution Architecture, Technical Sales, or PreSales Engineering roles.

-Strong experience in Modern Work technologies (Microsoft 365, Entra ID, Intune, Teams, SharePoint).

-Solid understanding of IT Management solutions (Endpoint Management, Monitoring, ITSM, Automation).

-Knowledge of Cloud and Infrastructure architectures (Azure, Virtualization platforms).

-Understanding security integration within workplace and endpoint environments.

-Strong proposal leadership and cross-functional coordination skills.

-Ability to translate business requirements into scalable technical architectures.

-Excellent communication, presentation, and documentation skills.

-Ability to manage multiple concurrent opportunities effectively.

-Proven experience in customer-facing technical engagements and structured proposal development.

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws.