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100-499 Employees · Other Business Support Services
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Job description

Objective:

  • Providing technical support and assistance to end-users who are experiencing issues with their computer hardware, software, or other IT-related problems.
Responsibilities:

  • Responding to requests for technical assistance via phone, email, or in person.
  • Troubleshooting and diagnosing hardware and software issues.
  • Installing and configuring computer hardware and software.
  • Maintaining and updating IT documentation and knowledge base.
  • Providing guidance to end-users on computer systems and software applications.
  • Supporting the day-to-day operations of the computer network.
  • Managing daily backupsHelping in purchasing all needed devices.

Requirements
  • A bachelor's degree in computer science or any related field.
  • 1 to 3 years’ experience.
  • Ability to troubleshoot and resolve technical issues on time.
  • Technical knowledge of computer hardware, software, and operating systems.
  • Familiarity with the help desk.
  • Knowledge of IT service management principles and practices.
  • Windows & Linux admin hard-working and knowledgeable.
  • CCNA, RHCSA, Network, Windows Administration.

Benefits
  • USD Salaries: Earn a competitive salary in USD, with growth tied directly to your performance and impact.
  • Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
  • Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
  • Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
  • Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.

This job post has been translated by AI and may contain minor differences or errors.

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