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Translated into English by Bayt AI. Click here to view the original.
Job title: Call Center – Collections Agent
Location: Maadi – Nile Corniche – Cairo
Requirements: Legal debt collection (outbound)
Responsibilities
-- Calling current debtors for payment or settlement
-- Maintaining accurate records of all communications and follow-ups
-- Negotiating repayment terms and ensuring compliance with applicable laws
-- Updating creditor databases and coordinating with sales or legal teams as needed
-- Following up with customers on outstanding balances and documenting progress
Work conditions
-- 6:30 PM end time for shifts
-- Weekly attendance
Monthly earnings
-- Base pay following attendance or commissions
-- 112 Ramadan bonuses
Benefits: 2,000 EGP to the corpus of the service
Other
-- Public transportation allowance
-- Meal allowance
-- Training and career development
-- Recruitment conditions
-- Outbound collection experience preferred
-- Experience in call center or telecalling
-- Arabic language proficiency in speaking and writing
-- Ability to work under pressure and handle difficult conversations
You'll no longer be considered for this role and your application will be removed from the employer's inbox.