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Data input – Performing all incoming maintenance requests accurately.
Perform the daily maintenance activities in line with policies and procedures.
Performance all maintenance activities illustrated in the Cards Ops. SOPS within the established turnaround time, example:
Card Cancellations
Address Change
Card Renewals.
Card Replacements
Auto Payment Instructions
Re-ageing etc..
Responsible for consistently meeting the service standards and indicators for the Unit.
Assist in managing and fulfilling maintenance related projects / assignments.
Perform any other duties / responsibilities that are consistent with the employee role and assigned by the management.
Demonstrate sprit of team work and effort.
Strive to deliver superior service to meet and exceed expectations.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.