Cash Collection Specialist

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
We are looking for a proactive, detail-oriented Cash Collection Specialist to join our Order-to-Cash team in Egypt. In this role, you will manage a portfolio of customer accounts, drive timely collections, support dispute resolution, and help optimize cash flow performance across multiple regions.
This is a great opportunity for a finance professional with 2 to 5 years of experience in accounts receivable, cash collection, or credit control who is eager to grow in a fast-paced, international environment.
What you’ll do You will play a key role in securing cash collections and maintaining healthy customer accounts by:

• Managing collections activities for an assigned portfolio of customer accounts across multiple regions
• Following up on overdue invoices through calls, emails, and formal written communication in English and French
• Building strong relationships with customers to accelerate payments and support effective dispute resolution
• Partnering closely with Sales, Customer Service, and Finance teams to investigate and resolve billing issues
• Monitoring customer credit exposure and escalating potential risks when needed
• Contributing to monthly cash collection targets and helping reduce Days Sales Outstanding (DSO)
• Keeping collection records accurate, complete, and up to date
• Preparing regular reporting on collection performance, account status, and key risk areas

What we’re looking for

• 2 to 5 years of experience in cash collection, accounts receivable, or credit control
• Fluency in English and French, both written and spoken
• Strong communication and negotiation skills with a customer-focused approach
• Solid proficiency in MS Office, especially Excel
• Experience with ERP systems is a plus
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment