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Job description

Building & Facilities Management


  • Oversee day-to-day operation, maintenance, and repair of the hotel building, including guest rooms, public areas, back-of-house, and external areas
  • Ensure HVAC, electrical, plumbing, fire safety, elevators, and other critical systems are fully operational
  • Develop and implement preventive maintenance schedules

Health, Safety & Compliance


  • Ensure compliance with local building codes, health & safety regulations, and fire safety standards
  • Conduct regular safety inspections and risk assessments
  • Coordinate emergency response plans and drills

Team Management


  • Supervise and coordinate maintenance staff, technicians, and contractors
  • Assign tasks, monitor performance, and provide training where needed
  • Ensure 24/7 coverage for critical maintenance issues

Vendor & Contractor Management


  • Source, manage, and evaluate external contractors and service providers
  • Negotiate contracts and monitor service quality and costs
  • Ensure work is completed on time and to hotel standards

Budgeting & Cost Control


  • Prepare and manage maintenance and facilities budgets
  • Track expenses and implement cost-saving initiatives without compromising quality
  • Maintain inventory of spare parts, tools, and materials

Guest Experience Support


  • Respond promptly to guest maintenance complaints or operational issues
  • Coordinate with Front Office and Housekeeping to minimize guest disruption
  • Ensure hotel facilities meet brand standards and guest expectations

Reporting & Documentation


  • Maintain accurate maintenance records, logs, and reports
  • Provide regular updates to senior management on building condition and projects
  • Support renovation and refurbishment projects when required
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