Alternative Payment Methods Specialist

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.

As an Alternative Payments Methods Specialist, you will play a crucial role in ensuring the seamless operation and continuous optimization of our payment systems, driving efficiency, reliability, and smooth transaction processing across various payment methods.

Responsibilities

• Drive retention and growth by supporting additional payment methods, regions, and partner solutions, while managing payment partner relationships to ensure smooth integrations and ongoing operations
• Optimize payment performance by analyzing transaction data, identifying issues, and recommending system or process improvements to enhance efficiency, reliability, and client experience
• Collaborate closely with Technology, Support, Compliance, and Partnerships teams to ensure seamless service delivery and stable payment operations
• Monitor transactions for fraud or unusual activity, investigate flagged cases, and analyze payment system data to produce regular performance and failure reports
• Research new APMs and providers, conduct competitor analysis, and stay up to date with payments, acquiring, and APM trends to recommend relevant solutions and improve deposit and withdrawal journeys
• Ensure adherence to internal practices, procedures, and regulatory requirements across all payment operations
• Test new payment systems post-integration to confirm functionality and compliance, provide training and support to internal teams, and maintain accurate documentation of all internal APM processes

Requirements

• 3+ years of experience in financial services, CFD, iGaming, or gambling within payments
• Strong data analysis skills and high computer literacy (Excel, BI tools)
• Practical knowledge of payment systems, APMs, and payment flows
• University degree, preferably in Finance or Economics
• Good understanding of relevant laws and regulatory requirements
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced, multicultural environment
• Logical, business-oriented mindset
• Excellent command of English language

Our benefits

• Excellent compensation package
• Medical insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• Birthday gift

Interview steps

1. Online screening call with a recruiter (~30 minutes)
2. Technical interview