Field Clinical Specialist

About Abbott 
 Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.  
 Working at Abbott  
 At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:  

• Career development with an international company where you can grow the career you dream of . 

• Amazing health and wellness benefits and perks. 

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.  
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientist 

In Abbott’s electrophysiology division, we’re advancing the treatment of heart disease through breakthrough medical technologies in electrophysiology, allowing people to restore their health and get on with their lives.  
 We are seeking a high caliber Field Clinical Specialist. This position will be primarily responsible for demonstrated and consistent technical and clinical support to the Clinical Affairs Organization, with specific focus on BU technologies and therapy areas. This individual will provide field support for clinical research study procedures with Abbott BU technologies, as well as, accurate technical support/troubleshooting, project and/or territory management, general field image representation for Abbott, and field input to BU product management groups. Will function as an expert resource for covering clinical studies/procedures, handling challenging technical/protocol troubleshooting scenarios, critical software or product testing, product or project advisory boards, and high-profile presentations while collaborating with the sites and other cross functional partners on BU clinical studies.  Responsibilities  

• Provide field support for clinical research related enrollment and procedures in specified therapy area. 

• Serve as a technology, protocol and clinical trial procedure expert and resource Abbott stakeholders, physicians, and research personnel at the site. 

• Maintain and develop a productive clinical territory: 

• Develop and maintain knowledge of clinical sites in the assigned territory.  

• Understand and assess investigators’ interests and qualifications.  

• Identify appropriate investigators as defined by study-specific requirements and by the applicable regulatory code. 

• Maintain open communication and relationships with key site personnel including the Principle Investigator, Research Coordinator, as well as regulatory and legal personnel. 

• Proactively and critically examine ways to enhance overall clinical trial performance.  

• Facilitate communication between clinical sites and other Abbott clinical staff (e.g., CSL, CRA, study team, Contracts Associate), as needed. 

 Assist in the management of the following aspects of study progress: 

• Start Up 

• Nominate, approach, and complete qualification processes including establishing site/sponsor expectations for study execution. 

• Train facility staff regarding protocol requirements and technology. 

•  proper management of investigational devices and equipment.  

• Enrollment 

• Develop site-specific strategies to promote appropriate patient enrollment. 

• Identify site successes and challenges and assist in implementing troubleshooting techniques that promote study goal achievement. 

• Provide ongoing feedback concerning all aspects of study progress, specifically enrollment and procedure related, for the purpose of developing and implementing strategies that will optimize patient safety and contribute to organizational and corporate goals/objectives. 

• Provide support for all study-related aspects to research partners, including but not limited to the following questions: technical, protocol, standard of care, clinical trial reimbursement, etc. 

• Product reporting and troubleshooting with customers and field personnel within the BU clinical research portfolio 

• Work with territory Clinical Site Leads to share best practices and develop capabilities to optimize trial data quality  

• Collaborate with and provide feedback to Clinical Scientists, study teams, and Clinical Site Leads on study design and procedure and product experiences.  

• Identify and communicate best practices relevant to clinical trial execution. 

• Seek opportunities to continue demonstrating and developing technical, research, and organizational leadership qualities.   

• Collaborate with Clinical Affairs, Medical Affairs, R&D, marketing and commercial teams to support and advance key BU projects.  

• Serve as a scientific interface with healthcare professionals.   

• Act as resource in corporate product education as it relates to investigative technologies, as necessary:  development and review of training materials, presentations, regional and national product launches, and BU commercial field education. 

• Develop collaborative cross-divisional team relationships.  

•  Function as a “pipeline” between Abbott and the medical community, constantly communicating important information to customers, within the Clinical Affairs group and to other departments (product planning, med affairs, engineering, marketing and education).  This includes providing product feedback, comments and suggestions and Competitive information to the Product Planning and Marketing groups. 

• Support all company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. 

• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.  Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. 

Minimum education and experience  

• Bachelor’s Degree or equivalent in engineering, biological sciences, a related field, equivalent or related certification in cardiology. 

• A minimum of 5 years of clinical experience in cardiac electrophysiology, with in-depth knowledge of cardiology, and related cardiovascular technologies or cardiac interventions. 
• A minimum of 3 years of independent cardiac mapping experience

• Ability to work in a highly matrixed and geographically diverse business environment. 

• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.  

• Ability to leverage and/or engage others to accomplish projects. 

• Excellent verbal and written communication with ability to effectively communicate at multiple levels in the organization. Excellent presentation and influence skills. 

• Multitasks, prioritizes and meets deadlines in timely manner. 

• Strong organizational and follow-up skills, as well as attention to detail.  

• Ability to travel approximately 75%. 

• Ability to maintain regular and predictable attendance.