Associate Account Director, Australia (Canberra based)

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

As an Associate Account Director at Recorded Future, you will be a key member of our team, supporting the growth of our customer base by assisting in account management and business development efforts. This is an exciting opportunity for someone looking to start their career in sales and cybersecurity. You will help manage relationships with existing clients, assist in acquiring new business, and collaborate with experienced team members to deliver cybersecurity solutions to our customers.
What You’ll Do

Customer Relationship Support:

• Assist in prospecting and acquiring new clients aligning client’s cybersecurity needs with Recorded Future’s solutions.
• Identify opportunities for growth within existing accounts, such as upgrades, renewals, and cross-sells, and support tracking these opportunities in Salesforce.
• Collaborate with internal teams (e.g., Account Directors, Customer Success) to ensure customers receive the full value of Recorded Future’s solutions.

New Business Development Support:

• Assist in prospecting and outreach to potential new clients, aligning their cybersecurity needs with Recorded Future’s offerings.
• Support with solution demonstrations and sales presentations, learning how to effectively communicate the value of Recorded Future’s products to prospective customers.
• Work with channel partners to help identify new business opportunities and expand the customer pipeline.

Sales Execution Support:

• Help develop and present sales proposals that align with customer needs and objectives, learning how to craft persuasive business cases.
• Assist in the negotiation process and closing of deals, providing support throughout the sales cycle.
• Track and manage sales activities within Salesforce, ensuring accurate forecasts and opportunity updates.

What You’ll Bring

Experience & Qualifications:

• 0-2 years of experience in sales, customer service, or related roles, ideally in the technology or cybersecurity industries.
• Strong interest in cybersecurity and sales, with a desire to grow within the industry and learn about Recorded Future’s solutions.
• Excellent communication skills, with the ability to engage effectively with customers and internal teams.

Skills & Abilities:

• Self-motivated and eager to learn, with a passion for sales and customer success.
• Problem-solving and critical thinking skills, with the ability to understand customer needs and support solution development.
• Organizational skills and the ability to manage multiple tasks while staying focused on details.
• Familiarity with Salesforce and Google Suite.
• Team-oriented with a collaborative attitude and a focus on contributing to team success.

Preferred Qualifications 

• Bachelor’s degree or equivalent work experience.
• Ability to travel up to 20% (if needed). 

#LI-Remote

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles.  By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com 

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Recorded Future maintains a drug-free workplace.

Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.

Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.