Package Consultant-Commerce Transformation

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Package Consultant specializing in Commerce Transformation, you will implement and configure packaged commerce solutions that enable organizations to modernize their digital sales channels and deliver seamless customer experiences. You will bridge the gap between business strategy and technical execution, working closely with stakeholders to assess requirements and deploy enterprise-grade commerce platforms. Your primary responsibilities will include: * Configure Platform Modules: Configure product catalogs, pricing engines, promotions, checkout flows, and customer account management to meet complex business needs and align with omnichannel strategies. * Support Solution Delivery: Ensure successful adoption and long-term value realization by supporting data migration, testing, training, and post-implementation optimization. * Collaborate with Stakeholders: Work closely with stakeholders to assess requirements, integrate commerce systems with broader enterprise ecosystems, and tailor solutions to meet business needs. * Deliver Scalable Solutions: Ensure that packaged solutions are scalable for growth and optimized for performance and agility. * Optimize Customer Experience: Deliver seamless customer experiences across touchpoints by leveraging out-of-the-box capabilities and customizing solutions to meet business needs.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

* Exposure to Commerce Platforms: Experience working with enterprise-grade, cloud-based commerce platforms, including configuring product catalogs, pricing engines, and promotions. * Implementation Expertise: Exposure to implementing and configuring packaged commerce solutions, including integrating commerce systems with broader enterprise ecosystems. * Technical Configuration: Experience working with platform modules, including checkout flows and customer account management, to meet complex business needs. * Data Migration and Testing: Exposure to supporting data migration, testing, and training to ensure successful adoption and long-term value realization. * Solution Optimization: Experience working with post-implementation optimization to ensure solutions are scalable for growth and optimized for performance and agility.

Preferred technical and professional experience

* Commerce Platform Customization: Exposure to customizing commerce platforms to meet complex business needs, including configuring product catalogs, pricing engines, and promotions. * Enterprise Ecosystem Integration: Experience working with integrating commerce systems with broader enterprise ecosystems to deliver seamless customer experiences. * Post-Implementation Optimization: Exposure to optimizing packaged solutions post-implementation to ensure scalability, performance, and agility.

Years of Experience:
7-9