Permits Specialist

Join our growing team at My PEVO, where we provide exceptional permit and pilot car services for oversized and overweight loads across the U.S. We're looking for a driven and detail-oriented Permit Specialist to support and grow our operations.

✅ Permit Management

• Apply for oversize/overweight permits via phone, email, fax, and online systems
• Ensure all permits comply with applicable state and local DOT regulations
• Verify routing for safety, legality, and operational efficiency

✅ Customer & DOT Coordination

• Communicate with state and local DOT offices to secure accurate, timely permits
• Work directly with clients to confirm routing details and resolve permit-related issues
• Provide necessary documentation, such as insurance certificates and hauler forms, to avoid delays

✅ Logistics Support

• Coordinate pilot car support requirements with the dispatch team
• Track and analyze permit costs to help maintain profitability
• Support the team with route planning, estimate preparation, and client inquiries

✅ Growth & Development

• Maintain detailed, organized records of permits, customer communication, and documentation
• Learn the permitting process under the guidance of our senior specialist, with the goal of taking on more responsibility
• Assist in building internal systems and workflows for the permit division
• Participate in business development by promoting permit and pilot car services to clients

🔍 Additional Responsibilities

• Stay updated on state and federal DOT regulation changes
• Monitor permit timelines, rejections, and approval trends to identify bottlenecks
• Help document internal procedures and develop SOPs for future onboarding
• Proactively improve workflows to reduce errors and increase processing speed
• Collaborate across teams (dispatch, customer service, operations) to prioritize urgent loads
• Build and maintain relationships with DOT officials for better reliability and turnaround
• Represent MyPEVO professionally in all communications with clients and external partners