Operations Manager (Remote)

About Echobox

We are a fast-growing, research-driven company building artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel machine learning techniques, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible.

Leading names from around the world rely on our product every day, including The Guardian, Condé Nast, Le Monde, The Sydney Morning Herald, and The Times.

Following the successful launch of new products, we are preparing to release new features in the coming quarters and continue expanding our commercial team as we scale.

Do you think you have what it takes to be part of Echobox? We'd love to hear from you.

The Role

We are seeking a commercially driven and operationally hands-on Operations Manager to lead finance, investor reporting, and financial operations in a fast-scaling AI business. This is a highly visible role working directly with the CEO, combining strategic finance, operational oversight, and cross-functional leadership.

You will own the finance function end-to-end, while also playing a key role in investor relations, financial operations (FinOps), and supporting business-wide decision-making.

Key Responsibilities

Financial Management & Reporting

• Own the full finance function, including management accounts, month-end close, and quarterly reporting

  
  

• Lead budgeting, forecasting, and detailed variance analysis

  
  

• Build, maintain, and continuously improve robust financial models

  
  

• Deliver clear and insightful reporting to support strategic decision-making

  
  

• Manage R&D tax credit claims with external advisors

  
  

• Oversee EMI stock option schemes, valuations, and grant processes

  
  

• Ensure compliance with financial regulations and reporting standards

  
  

• Act as a key point of contact for investors on financial performance and reporting

  
  

• Translate financial data into compelling narratives for stakeholders

  
  

Financial Operations (FinOps)

• Establish and optimise financial processes, controls, and reporting frameworks

  
  

• Own cash flow management, working capital optimisation, and cost control strategies

  
  

• Monitor SaaS metrics (e.g. ARR, MRR, CAC, LTV, churn) and provide actionable insights

  
  

• Improve financial visibility across the business through dashboards and KPI tracking

  
  

• Ensure scalability of finance systems, processes, and controls as the company grows

  
  

People Operations

• Oversee payroll processes via external providers, ensuring accuracy and compliance

  
  

• Support headcount planning and workforce cost modelling

  
  

• Collaborate on compensation structures, bonus schemes, and commission frameworks

  
  

• Provide financial insight into hiring plans and organisational growth

  
  
• Partner with cross-functional teams across the business to lead and deliver end-to-end recruitment operations
  
  

CRM & Commercial Finance

• Ensure accurate financial data, contracts, and pricing are reflected in CRM systems (e.g. HubSpot)