Markets Strategy & Operations Manager

Spotify is seeking a Markets Strategy & Operations (MSO) function for the UK, Ireland, and Netherlands cluster. In this critical function, you will partner closely with the Managing Director UK/IE/NL, the MSO Europe, and the local leadership team to drive the execution of our 2026 strategic objectives.
The Market Strategy & Operations (MSO) function is accountable for steering the annual strategic planning cycle, conducting rigorous business analysis, owning the regional operating processes, and cultivating cross-functional collaboration by establishing robust relationships across the organization.

What You'll Do

• Strategic Execution: Define, lead, and take ownership of critical cross-functional projects aligned with the 2026 local strategy.
• Performance Management: Lead the local business review cadence, including Quarterly Business Reviews (QBRs).
• Market Insight: Systematically monitor and analyze competitor activities to inform strategic decisions and uphold market awareness.
• Operational Oversight: Manage the tracking and reporting of regional budgets and strategic execution initiatives for the 2026 goals.
• Operating Cadence: Establish and drive the local operating rhythm, including setting agendas and facilitating local leadership meetings.
• Advisory & Strategy: Provide the Managing Director and functional leads with comprehensive insights and knowledge necessary to drive key decisions and define regional strategy.
• Stakeholder Representation: Serve as the embedded MSO representative for UK, IE, and NL within the Local Leads Team and the global MSO community.

Who You Are

• A proven, inquisitive, and analytical mindset.
• A highly collaborative, anticipatory, and forward-thinking approach to partnership.
• A pragmatic and results-driven disposition, capable of diving into operational and strategic details.
• Proficiency in English, both written and verbal.
• Comfortable maintaining a consistent presence in our London office.
• Developing a deep, comprehensive understanding of regional operational dynamics within Spotify.
• Sharpening critical analytical, strategic, and interpersonal capabilities.
• Establishing a robust professional network across key markets and central functions (e.g. Growth, Marketing, Performance Marketing, Central Strategy & Operations).

Where You'll Be

• This role is based in London.
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.