Technical Support Engineer (Rotating Equipment)

Our client, a multinational company based in Dubai is currently looking for an After-Sales Service Technical Engineer – Rotating Equipment (Compressor). The position may be based in either Dubai or Saudi Arabia; therefore, the candidate should be willing to work in either location as required. You will be responsible for after-sales service support for Process Gas Compressors across the Middle East, India, and Africa. The role combines technical support, customer relations, and coordination with internal and external stakeholders.

• Proactive Support
  • Regular customer visits and technical meetings
  • Proposal of preventive maintenance and service solutions
  • Advisory support for spare parts planning
  • Overhaul scope discussion and technical clarification
• Troubleshooting
  • Emergency first-response coordination
  • Root cause analysis and discussion with the technical team
  • Technical explanation and reporting to customers
• Field Service & Coordination
  • Arrange supervisory services and coordinate site mobilization
  • Support dispatched supervisors
• Workshop Technical Support
  • Evaluate and assess partner workshops in advance to ensure technical capability, facilities, manpower, and quality standards
  • Collaborate with the technical team on all necessary technical and commercial matters
  • Plan and coordinate overhaul, maintenance, and repair activities
  • Review inspection findings and determine necessary corrective actions
• Technical Communication & Documentation
  • Interpret engineering drawings
  • Prepare technical explanations and reports for customers
  • Communicate technical matters with the engineering team
• Sales Support
  • Provide technical support to the sales team for service proposals and quotations
  • Define and clarify technical scope of work for commercial offers
  • Support cost estimation and technical justification for pricing

• • Bachelor’s degree in Engineering or a related technical field
  • Minimum 5 years of experience in Petrochemical or Oil & Gas industry
  • Experience with rotating equipment (compressors, turbines, pumps)
  • Ability to read and interpret engineering drawings
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting, analysis, and presentation purposes
  • Fluent in English (written and spoken); Arabic language skills are an advantage
  • Willingness to travel (approx. 50%)
  • Strong interest in mechanical systems and engineering