Black & Grey HR is partnering with a leading provider of precision machinery solutions tailored for the jewellery manufacturing industry. Our client is looking to hire a Senior Zoho Developer who will be responsible for designing, developing, customising, and managing Zoho applications while integrating them with third-party platforms and business systems. The role focuses on enhancing business processes through automation, maintaining high system performance, and supporting enterprise-wide digital transformation initiatives.
Key Responsibilities
Zoho Application Development & Administration
- Administer, configure, and maintain Zoho applications, including Zoho CRM, Zoho People, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho products.
- Customize modules, layouts, workflows, blueprints, dashboards, reports, and automation based on business requirements.
- Develop custom business applications using Zoho Creator and Deluge scripting.
- Optimize and automate business processes to improve operational efficiency and user experience.
- Monitor system performance, troubleshoot issues, and ensure high availability of Zoho applications.
Integrations & Business Solutions
- Design, develop, and maintain integrations between Zoho applications and third-party platforms using REST APIs and webhooks.
- Support the development, enhancement, and maintenance of e-commerce platforms while ensuring seamless integration with Zoho solutions.
- Integrate payment gateways, ERP systems, logistics platforms, and other enterprise applications where required.
- Maintain data integrity through regular audits, backup procedures, and user access management.
Stakeholder Collaboration & Support
- Collaborate with business stakeholders to gather functional requirements and translate them into scalable technical solutions.
- Prepare technical documentation, system architecture documents, user guides, and standard operating procedures.
- Provide end-user training, technical support, and troubleshooting assistance.
- Stay updated with the latest Zoho releases, cloud technologies, SaaS best practices, and emerging industry trends.
RequirementsExperience
- 6–10 years of hands-on experience implementing, customizing, and managing Zoho applications.
- Strong experience with Zoho Creator, Deluge scripting, workflow automation, and API integrations.
- Proven experience developing, managing, or integrating e-commerce platforms such as Shopify, WooCommerce, Magento, or custom-built solutions.
- Strong understanding of CRM, HRMS, Finance, Inventory, and Project Management business workflows.
- Experience working with REST APIs, webhooks, and third-party system integrations.
- Excellent analytical, troubleshooting, and documentation skills.
- Ability to manage multiple projects independently while meeting deadlines.
- Strong communication and stakeholder management skills.
Education & Certifications
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related field.
- Zoho Creator or Zoho CRM Certification (Preferred).
Technical Skills
- Zoho CRM Administration
- Zoho Creator
- Deluge Scripting
- REST API & Webhook Integrations
- Workflow Automation
- Zoho Books, People, Projects & Desk
- E-commerce Platform Integration (Shopify, WooCommerce, Magento)
- Payment Gateway Integration
- ERP & Logistics System Integration
- Cloud Platforms & SaaS Architecture
- Business Process Automation
- Technical Documentation
Preferred Skills
- Experience with Agile development methodologies.
- Knowledge of cloud platforms and SaaS application architecture.
- Experience integrating enterprise applications such as ERP, logistics, and payment gateway solutions.
- Strong problem-solving and business process optimization capabilities.
Benefits- Salary + Benefits
