Senior Manager - Talent Development Center

Job Purpose:

• Lead the strategic direction and governance of enterprise-wide training, national development and development frameworks to strengthen organizational capability, ensure alignment with HR strategy, and promote a culture of continuous learning and professional excellence.

Key Responsibilities:

Strategy

• Oversee the design and endorsement of procedures and systems for employee learning and development aligned with organizational HR strategy and global best practices.
• Direct the formulation and approval of the annual learning and development plan, including leadership, individual, and functional capability-building programs informed by organizational needs.
• Steer the preparation and implementation of professional development plans through competency assessment and capability-measurement frameworks to advance workforce performance.
• Provide strategic oversight for scholarship, summer training, and graduate development programs to ensure talent pipeline continuity.
• Lead the development of the annual budget and forecast, monitor implementation, and recommend adjustments.
• Lead the national development agenda for RTA and ensure RTA guidelines are implemented across sectors.

Operations

• Supervise the implementation of approved learning programs, ensuring alignment with strategic priorities, policy frameworks, and quality standards.
• Oversee the coordination of training logistics and resources to ensure efficient delivery of learning initiatives.
• Lead the implementation and periodic enhancement of employee induction programs to support smooth onboarding and engagement.
• Govern the Authority’s individual performance evaluation process to ensure compliance with Dubai Government HR requirements and internal policies.
• Approve performance evaluation outcomes and reports, ensuring insights inform talent decisions and organizational improvement.
• Guide, support, and evaluate Centre Managers to ensure consistent performance and alignment with RTA’s training goals.
• Oversee effective utilization of training facilities and resources for maximum efficiency across RTA.

Product / Process Improvement

• Direct the evaluation of all training programs and providers to ensure quality, impact, and alignment with capability objectives.
• Champion continuous improvement in training design, delivery, and impact assessment, integrating evidence-based enhancements.
• Promote adoption of digital learning technologies and data-driven methods to modernize the learning ecosystem.
• Review learning analytics and recommend improvements to strengthen the strategic value of training initiatives.
• Define and govern training metrics, OKRs, and productivity measures.

Qualifications & Experience:

• Bachelor’s degree/Master’s degree in HR/Business Administration
• Minimum 12 years of experience with Masters or 14 years of expereince with Bachelors

Key Skills & Competencies:

• Assessment & Talent Pool Development
• Employee Performance Management
• Governance and Compliance
• Individual Development Planning
• Digital Learning Platform Management
• Learning Strategy Design & Implementation
• Market research and benchmarking
• ROI Assessment
• Training Program Management
• Talent Strategy Formulation
• HR Risk & Compliance Management