Public Relations Officer (PRO) & Admin with General IT Skills for JAFZA and Dubai Mainland

Key Responsibilities of a Public Relations Officer (PRO) & Admin with General IT Skills for JAFZA and Dubai Mainland:

JAFZA (Free Zone):

•           Processing and renewing trade licenses through JAFZA

•           Managing establishment card, lease agreements, and compliance documents

•           Visa applications, renewals, and cancellations through the JAFZA portal

•           Coordinating with JAFZA officials for inspections, updates, and submissions

•           Managing portal entries (e.g., Dubai Trade)

Dubai Mainland (under DED and MOHRE):

•           Applying for and renewing mainland trade licenses via the Department of Economic Development (DED)

•           Handling MOHRE (Ministry of Human Resources & Emiratization) labor contracts

•           Processing Dubai Immigration visas (entry permits & renewals, medicals, Emirates IDs)

•           Managing labor quota approvals, WPS (Wage Protection System) compliance

•           Submitting applications for NOCs, cancellations, and government attestations

2. Administrative Support:

•           Maintaining company documentation (licenses, employee files, visa records)

•           Assisting HR with onboarding/offboarding, including arranging medicals and visa paperwork

•           Ensuring company compliance with labor and immigration laws

•           Handling office logistics (renewals, utility setup, insurance, etc.)

•           Overseeing and maintaining the private properties of the companies and associated family members.

3. Additional Responsibilities:

•           Translating Arabic documents if needed

•           Keeping up-to-date with law and process changes

•           Representing the company during inspections or audits from authorities

•           Managing e-channels, Tasheel, Amer, and other online government portals

4. IT General Technical Skills & responsibilities:

•           Hardware and Software Troubleshooting

•           Operating Systems: Windows, macOS, Linux

•           Basic Networking Knowledge: IP addressing, routers, switches, firewalls

•           MS Office / Microsoft 365 Support

•           Email Configuration and Support (Outlook, Exchange)

•           Basic Knowledge of Cloud Platforms (e.g., Google Workspace, Microsoft Azure)

•           System and User Account Management (Active Directory)

•           Remote Support Tools (TeamViewer, AnyDesk, Zoom)

•           Basic Cybersecurity Awareness (password policies, phishing awareness)