Order Support Executive - Logicom Distribution - Dubai, UAE - 3-5 years experience

Job Overview

The Cisco Sales Operations Executive supports the sales team by managing operational processes, optimizing sales performance, and ensuring smooth execution of Cisco-related business activities. This role involves coordination with internal teams, Cisco partners, and customers to drive efficiency, accuracy and revenue growth.

Duties & Responsibilities

• Processing sales orders and ensure timely fullfillment.
• Maintaining documentation for compliance.
• Liaising with internal Teams and Cisco account managers.
• Identifying process improvements and ensuring compliance.
• Monitoring vendor portals to ensure the CRDs are met.
• Enhancing and maintaining a core set of standard reports that meet the needs of the business.
• Driving the enhancement of data quality and integrity as appropriate.
• Loading vendor rebates and special deals in the designated ERP.
• Conducting intercompany sales and purchase transactions.
• Creating proforma invoices for potential orders.
• Sending licenses/ contract copies to partners.
• Generating reversals and credit notes.

Skills & Qualifications

• Bachelor’s degree in Business, IT or related field.
• 2–5 years of experience in Sales Operations.
• Experience with Cisco tools (CCW, Partner Portals) with a basic knowledge of Cisco products would be an advantage.
• Proficiency in CRM tools and Excel.
• Strong communication and analytical skills.
• A strong work ethic, with an emphasis on teamwork and positive attitude.

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.