Overview of the role:
The primary focus of this role is supporting the Aftersales department by resolving SAP (Systems, Applications & Products in Data Processing) issues for front end users, package maintenance to generate revenue, data management on SAP backend tables for system integration, and project management related to systems and processes.
What you will do:
• MIS Reports
• Identify and implement change initiatives using the SAP platform, current and future technology.
• Develop SAP skills of managers at different locations to prepare Key Performance Indicators to monitor and improve performance
• Identify the best and innovative working practices being used in the workshops and ensure implementation across all locations
• Maintenance of SAP Master Data
• Service staff Incentive and commissions working and submission to finance
Required skills to be successful
What equips you for the role:
• Diploma/bachelor’s degree in computer science or information systems
• Minimum of 2 years’ experience in the same or a similar role
• Proficient in Microsoft Excel
• SAP experience is preferred
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.