MIS Coordinator

Job Purpose

The MIS Coordinator is responsible for managing and analyzing operational data within the Banking Division to support business performance monitoring, reporting accurately, and strategic decision-making. This role ensures timely preparation of management reports, monitoring of key performance indicators (KPIs), and effective coordination with operational teams to maintain accurate and reliable data.

Key Responsibilities

ÃPrepare and maintain daily, weekly, and monthly MIS reports related to banking operations, sales performance, and transactions.

ÃCollect, compile, and verify data from branches, kiosks, sales teams, and operational units.

ÃMonitor and track staff productivity, sales targets, and operational performance within the banking division.

ÃMaintain and update databases, reporting templates, and dashboards for management review.

ÃConduct data analysis to identify trends, discrepancies, and performance gaps.

ÃEnsure accuracy, consistency, and completeness of reports submitted to management.

ÃProvide performance reports and insights to support decision-making by senior management.

ÃCoordinate with operations, finance, and business teams to resolve data discrepancies and ensure reporting accuracy.

ÃSupport management with ad-hoc reports, presentations, and performance analysis.

ÃMaintain proper documentation and record keeping of MIS reports for audit and compliance purposes.

ÃIdentify opportunities to improve reporting processes and automate data management systems.

ÃEnsure confidentiality and security of banking and customer-related operational data.

Skills & Competencies

ÃAdvanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Power Query, Dashboards).

ÃStrong analytical and data interpretation skills.

ÃExcellent attention to detail and data accuracy.

ÃGood organizational and time management skills.

ÃAbility to work under pressure and meet strict reporting deadlines.

ÃStrong communication and coordination abilities.

Qualifications & Experience

ÃBachelor’s Degree in Finance, Commerce, Business Administration, Information Systems, or related field.

Ã2–4 years of experience in MIS reporting, preferably in banking, financial services, telecom banking, or operations reporting.

ÃExperience in performance reporting, data analysis, and dashboard preparation is preferred.