We're hiring a Call Center Agent who can communicate clearly and confidently, with a strong focus on delivering great customer service. In this role, you’ll be handling both incoming and outgoing calls, helping customers with their questions, offering information about our products or services, and making sure every interaction leaves the customer satisfied.
𝟭. 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆
- F𝘭𝘶𝘦𝘯𝘵 𝘪𝘯 𝘌𝘯𝘨𝘭𝘪𝘴𝘩: 𝘔𝘶𝘴𝘵 𝘥𝘦𝘮𝘰𝘯𝘴𝘵𝘳𝘢𝘵𝘦 𝘢 𝘩𝘪𝘨𝘩 𝘭𝘦𝘷𝘦𝘭 𝘰𝘧 𝘱𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘪𝘯 𝘣𝘰𝘵𝘩 𝘴𝘱𝘰𝘬𝘦𝘯 𝘢𝘯𝘥 𝘸𝘳𝘪𝘵𝘵𝘦𝘯 𝘌𝘯𝘨𝘭𝘪𝘴𝘩.
Fluent in English , Must demonstrate a high level of proficiency in both spoken adn written English
𝟮. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀
- 𝘊𝘰𝘮𝘧𝘰𝘳𝘵𝘢𝘣𝘭𝘦 𝘸𝘪𝘵𝘩 𝘴𝘮𝘢𝘭𝘭 𝘵𝘢𝘭𝘬 𝘢𝘯𝘥 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘳𝘢𝘱𝘱𝘰𝘳𝘵, 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯 𝘢 𝘱𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘢𝘯𝘥 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘵𝘰𝘯𝘦 𝘵𝘩𝘳𝘰𝘶𝘨𝘩𝘰𝘶𝘵 𝘵𝘩𝘦 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯.
𝟯. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗿𝗶𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻
- 𝘗𝘳𝘰𝘣𝘭𝘦𝘮-𝘚𝘰𝘭𝘷𝘪𝘯𝘨 𝘈𝘣𝘪𝘭𝘪𝘵𝘺: 𝘔𝘶𝘴𝘵 𝘣𝘦 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘢𝘥𝘥𝘳𝘦𝘴𝘴 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘪𝘯𝘲𝘶𝘪𝘳𝘪𝘦𝘴 𝘢𝘯𝘥 𝘳𝘦𝘴𝘰𝘭𝘷𝘦 𝘪𝘴𝘴𝘶𝘦𝘴 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘵𝘭𝘺 𝘸𝘩𝘪𝘭𝘦 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘢 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘥𝘦𝘮𝘦𝘢𝘯𝘰𝘳. 𝘈𝘣𝘪𝘭𝘪𝘵𝘺
𝘵𝘰 𝘵𝘩𝘪𝘯𝘬 𝘤𝘳𝘪𝘵𝘪𝘤𝘢𝘭𝘭𝘺 𝘢𝘯𝘥 𝘰𝘧𝘧𝘦𝘳 𝘵𝘢𝘪𝘭𝘰𝘳𝘦𝘥 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴.
- 𝘗𝘢𝘵𝘪𝘦𝘯𝘤𝘦: 𝘈𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘩𝘢𝘯𝘥𝘭𝘦 𝘥𝘪𝘧𝘧𝘪𝘤𝘶𝘭𝘵 𝘰𝘳 𝘧𝘳𝘶𝘴𝘵𝘳𝘢𝘵𝘦𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘤𝘢𝘭𝘮𝘭𝘺 𝘢𝘯𝘥 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭𝘭𝘺, 𝘦𝘷𝘦𝘯 𝘪𝘯 𝘩𝘪𝘨𝘩-𝘱𝘳𝘦𝘴𝘴𝘶𝘳𝘦 𝘴𝘪𝘵𝘶𝘢𝘵𝘪𝘰𝘯𝘴.
- 𝘗𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘈𝘵𝘵𝘪𝘵𝘶𝘥𝘦: 𝘊𝘰𝘯𝘴𝘪𝘴𝘵𝘦𝘯𝘵𝘭𝘺 𝘶𝘱𝘣𝘦𝘢𝘵, 𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺, 𝘢𝘯𝘥 𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘰𝘯 𝘱𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘢 𝘩𝘪𝘨𝘩-𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦.
