Business Architect - On-site Abu Dhabi - Octopus by RTG (3 months contract)

Who we are

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

The Manager – Business Architect is responsible for designing and orchestrating the end-to-end business architecture of customer journeys, ensuring that front-stage customer interactions are seamlessly supported by backstage processes, systems, governance, and data capabilities.

The role works closely with business, operations, technology, design, and control functions to ensure that solutions are feasible, compliant, scalable, and strategically aligned. It also ensures traceability and consistency across all journey layers throughout the lifecycle, enabling effective transformation and operational excellence.

Responsibilities

1. Business Architecture & Journey Design

• • Lead the end-to-end design of customer journeys across all enabling layers including processes, operations, technology, data, and risk & compliance.
  • Translate strategic business objectives into integrated service blueprints, business architecture models, and capability maps.
  • Ensure alignment between customer experience design and underlying operational capabilities.

2. Solution Alignment & Orchestration

• • Collaborate with solution architects, service designers, operations teams, and engineering teams to ensure target-state solutions are cohesive and aligned with the defined journey architecture.
  • Ensure solutions are feasible, scalable, and aligned with enterprise architecture standards.
  • Maintain traceability between business requirements, architecture components, and delivery solutions.

3. Stakeholder & Governance Alignment

• • Act as the integration point between business, design, technology, operations, and control functions.
  • Facilitate cross-functional workshops to align stakeholders on target-state journey designs.
  • Manage dependencies, trade-offs, and expectations across multiple stakeholders.
  • Support governance forums with architecture insights, decision support, and impact assessments.

4. Operational & Capability Optimization

• • Drive structured journey mapping and service blueprinting to identify:
    • Capability gaps
    • Process inefficiencies
    • Control weaknesses
    • Automation opportunities
  • Recommend improvements to enhance operational efficiency, customer experience, and scalability.

5. Risk, Compliance & Control by Design

• • Embed risk, compliance, and regulatory considerations into the business architecture from the outset.
  • Ensure solutions adhere to data governance standards and internal control frameworks.
  • Work closely with risk, compliance, and governance teams to ensure journeys are compliant by design.