Application Functional Specialist

Our client, a leading organization in the Oil and Gas sector based in Dubai, United Arab Emirates is seeking a dedicated and highly motivated Application Functional Specialist to join their permanent team.

Key Responsibilities

• Provide day-to-day operational support for Oracle applications, including Inventory/Warehouse Management, Purchasing & Advanced Procurement, Enterprise Asset Management, HRMS, and custom modules.
• Support system testing, UAT, solution reviews, and manage change requests for bug fixes and enhancements.
• Handle user account management for Oracle ERP and ensure appropriate access, security, documentation, and training.
• Support all company applications, ensuring optimal usage and user adoption.
• Collaborate with business teams to improve processes, recommend system functionalities, and conduct workshops for cross-functional issues.
• Monitor application usage, identify improvements, and implement system enhancements with proper business justification.
• Coordinate with vendors and external consultants for issue resolution and system updates.
• Manage small to medium IT projects from requirements gathering to execution in line with company policies.
• Ensure compliance with IT policies, including ITIL (Change, Incident, Problem Management) and project management standards.
• Maintain system knowledge, track new developments, and enhance system value to the business.
• Act as the focal point for ERP/ISO audits, including documentation and corrective actions.
• Provide advanced onsite and remote support for all company applications and related systems.

• Bachelor's degree in IT or related field with 10+ years of IT experience, including 5+ years in user-facing functional consulting.
• Strong ERP functional expertise (Oracle preferred), particularly in Purchasing, Sourcing, Procurement Contracts, Inventory, Warehouse Management, and Enterprise Asset Management.
• Familiarity with Oracle Time & Labour and HR modules is an advantage.
• Valid UAE driving license.
• Knowledge of ITIL processes and modern project methodologies (e.g., Agile) is a plus.
• Exposure to RPA, AI tools, Oracle database programming, and integrated/non-ERP applications is advantageous.
• Oil & gas industry experience and understanding of supply chain, finance, and HR processes preferred.
• Strong problem-solving, communication, and stakeholder management skills, with the ability to lead workshops.
• Proficient in SQL, relational databases, and tools like MS SharePoint.
• To provide support services on the implementation, integration and on-going administration of all the Company systems and applications.