Ocean Freight Import Operation Specialist

We are looking for a detail-oriented Ocean Freight Import Operation Specialist to manage end-to-end ocean import operations and ensure smooth coordination across all stakeholders. This role plays a key part in maintaining operational excellence, ensuring compliance with international trade regulations, and delivering high-quality service to our customers.

Your Responsibilities:

• Manage end-to-end ocean freight import operations from booking to final delivery and invoicing,
• Ensure accurate and timely documentation and information flow throughout the shipment lifecycle,
• Coordinate with customers, customs brokers, shipping lines, overseas agents, and internal teams,
• Monitor shipments and ensure compliance with customs and international trade regulations,
• Proactively resolve operational and commercial issues to maintain high customer satisfaction,
• Organize payment processes and ensure timely release of delivery orders,
• Control costs, calculate profit margins, and manage invoicing processes,
• Prepare and analyze shipment-based profit & loss reports,
• Coordinate with finance for account checks, payment collection, and outstanding balances,
• Manage demurrage processes and communicate details to customers,
• Review and approve operational costs and support accounting processes,
• Maintain customer communication, identify new opportunities, and support quotation processes,
• Evaluate suppliers, maintain relationships, and support tender processes,
• Support sales with alternative solutions and participate in team meetings and reporting,

Your Profile:

• Bachelor’s degree in Logistics, International Trade, Business Administration, or a related field,
• Minimum 1 year of experience in ocean freight import operations,
• Good knowledge of customs regulations and ocean freight processes,
• Advanced level of English, both written and spoken,
• Proficiency in MS Office applications,
• Strong organizational skills with attention to detail,
• Ability to work under pressure and manage multiple tasks effectively,
• Strong communication and coordination skills,
• Proactive, solution-oriented, and customer-focused mindset,
• Valid driving license (Class B),
• No travel restrictions,
• For male candidates, completion of military service,
   

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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