Growth Service Engineer

Growth Service Engineer – Istanbul Turkey

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living.

We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.

What will you be doing?

We are looking for a Field Service Engineer – Growth to play a critical role in delivering high-quality technical service while actively supporting business growth across the region. This role goes beyond traditional service delivery, you will be a trusted technical partner to our customers and a key contributor to expanding our service footprint.

What will you need to be successful?

• Technical confidence – the ability to diagnose, troubleshoot, install, and maintain medical technology independently
• Customer focus – a service-led approach to training, communication, and problem resolution
• Commercial awareness – understanding how excellent service contributes to revenue growth and customer loyalty
• Collaboration – comfort working in a matrixed environment and supporting cross-functional teams
• Discipline & accuracy – strong attention to documentation, compliance, and reporting standards
• Growth mindset – openness to learning, development, and sharing best practices

Successful candidates would need the following:

• Degree or diploma in Biomedical Engineering, Electronics, Medical Technology, or related field
• 1–3 years’ experience in a Field Service role (medical devices or healthcare technology preferred)
• Hands-on experience with installation, troubleshooting, repair, and preventive maintenance
• Familiarity with regulatory requirements such as ISO 13485 / EU MDR
• Experience supporting service sales or service contract promotion is an advantage
• Exposure to Smith+Nephew capital equipment or comparable OEM devices is highly desirable
• Valid driver’s license and willingness to travel up to 50% domestically and occasionally regionally.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next...

Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

Work/Life Balance: Flexible Work/Life Balance: Flexible Working, Paid Holidays

Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship.

xible Working, Paid Holidays

Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship.

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