M-Pesa Big Data & Special CVM Projects

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you will do:

Co-creating Advanced Machine Learning products that drive revenue, reduce cost and improve Customer Experience. Developing big data monetization propositions and manage their end-to-end (E2E) execution. Delivering actionable insights to support and contribute toward the delivery of M-Pesa CVM objectives and targets. Contributing to the wider community to enable an Advanced Machine Learning capability across M-Pesa and Vodafone globally

Key Accountabilities

• Identify Analyse and Interpret trends or patterns in complex data sets. 
• Support the extraction of data (ETL) from multiple sources.
• E2E go to market execution for big data and special projects propositions. 
• Prepare analytics and ML model results to business users.
• Development of machine learning models for various areas of the business on the Big Data Platform. 

Core competencies, knowledge and experience
• Excellent analytical, logical and casual reasoning skills. 
• Excellent communication skills 
• Strong stakeholder management skills 
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo 

Must have technical/professional qualifications:
• 5+ years of experience in similar big data and data science role. 
• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, 
Statistics, Economics, Computer Science or Engineering, Artificial Intelligence, Data Journalism, or related fields 
• Significant knowledge of customer driven marketing techniques and processes 
• Proficiency in Python and associated data Science ecosystem, Machine Learning and Experiments Design. 
• Expertise in data manipulation: use of structured data tools (e.g., SQL), & unstructured data tools and platforms 
(e.g., Hadoop, Spark, NoSQL)
• Project knowledge and experience would be advantageous. 

Key performance indicators: 
• Number of Initiatives powered by ML 
• Timely delivery of the Big data and ML plans as specified on the roadmap 
• Revenue uplift and customer conversion rates 
• Quality of support and stakeholder alignment 

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.