PI/ T&C Field Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. 

Could you be the full-time PI/ T&C Field Engineer in Xindian, New Taipei City, Taiwan we’re looking for?

We're hiring for PI/ T&C Field Engineer to join our Taipei Circular Line Phase 2 Project team.

Your future role :

Take on a new challenge and apply your technical and problem-solving expertise in a cutting-edge field. You’ll work alongside skilled, collaborative, and innovative teammates.

You'll play a pivotal role in ensuring the performance, reliability, and safety of our products during the Product Introduction (PI) period. Day-to-day, you’ll work closely with teams across the business (such as Quality, RAMS, and EHS), lead troubleshooting efforts, and provide technical guidance to technicians, and much more.

You’ll specifically take care of diagnosing and resolving equipment malfunctions, but also drive reliability growth through failure investigations and implement field modifications when necessary.

We’ll look to you for:

• Support technical activity on Alstom products during Product Introduction (PI) period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Propose & implement on-site technical improvement and modification required in terms of mechanical & electrical activities
• Define technical guidance and lead technicians in troubleshooting and repairs activities
• Review & feedback on technical documentation (work instruction, DDR, etc.) deficiencies.
• Advises PI management team regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM)
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparency on PI activities, key technical issues, to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of Project PI Manager (PrPIM)
• Support Obsolescence Management (if applicable)
• Support preparation and implementation of Field Modifications (FM)
• Support client maintenance on job training when required.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s Degree in Engineering or a related field.
• Good years of technical experience in PI / T&C.
• Technical knowledge in Train/Metro, either in Mechanical or Electrical Engineering perspective.
• Safety awareness and knowledge in Metro Project.
• Fluent in both English and Chinese as a must.
• Should be flexible with night shift.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with cross-functional teams and supportive colleagues
• Contribute to innovative projects that make a real impact
• Utilise our inclusive and flexible working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning opportunities
• Progress towards more senior roles within the Product Introduction or Engineering fields
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.