ZAIN2303 - Business Intelligence specialist

Department/Section:Big Data and Analytics/BI 

Job Title:            Business Intelligent Specialist

Reports to: Business Intelligent Team leader 
Job Purpose:

Deliver periodic and ad-hoc reports and analysis which help business in tracking their KPI's and also help them to see the data in different perspective which help in decision making.

Key Tasks/Accountabilities:

1. Develop and deliver periodic reports for different business department.

   
   

2. Develop new data marts/models that serve different business area.

   
   

3. Develop well defined business data model that meet all the business requirements.

   
   

4. Doing quality check on the data and check it with the normal trend, and check it across with other teams like RA, Quality and DWH.

   
   

5. Train the end user on the available self-service tools through conduction sessions and ensure they are utilizing the tool in the right way effectively.

   
   

6. Work closely with Big Data and DWH team to ensure they implement the business rules in the existing data models, and they also capture all the data sources that need by business.

   
   

7. Set a clear process to ensure the delivery of the reports, and also ensure it meet the agreed SLA.

   
   

8. Ensure the process of work follow the standard process that sets by internal and external auditors.

   
   

Typical Performance Measures:

• Effective team key worker.

  
  

• Quality of relationships with internal customers.

  
  

• All defined reports/KPIs are available on time with completed data.

  
  

• Effectiveness of issue resolution/change control.

  
  

• Delivery of outcomes to agreed quality standards and deadlines

  
  

• Adaptability of work plans/resources in response to change

  
  

• Consistency and Quality of the existing reports and the ad-hoc reports.

  
  

• Responsible for company assets such as vehicles, IT equipment and PC’s

  
  

Dimensions:

• Reports to BI team leader.

  
  

• Responsible for company job related assets.

  
  

• Adhering to the standard Processes.

  
  

Qualifications/Experience:

• BSC in Computer/IT or Computer science.

  
  

• Previous experience RDBM and SQL (Big Data is desirable).

  
  

• Data Modelling and statistic background desirable

  
  

• 2+years’s relevant working experience in telecomm BI tools.

  
  

Knowledge:

• Good Knowledge with RDMS and SQL.

  
  

• Statistic knowledge is desirable.

  
  

• Understanding the standard Data model schemas (Star Schema).

  
  

• Familiar with different BI tools (OBIEE ,Tableau ,...etc.)

  
  

• A collaborative spirit and the ability to communicate complex ideas effectively to both colleagues and clients

  
  

•  Excellent problem-solving skills and the ability to analyze issues, identify causes, and recommend solutions quickly.

  
  

Skills:

• Ability to interpret and apply best practice methods/processes

  
  

• Excellent innumeracy and analytical skills

  
  

• Management of external suppliers and software/hardware vendors

  
  

• Conflict handling and resolution skills

  
  

• Change management

  
  

• Highly developed communication and reporting skills (verbal and written) in both Arabic and English

  
  

• Ability to impart knowledge to others in a 1-2-1 and 1-2-many environment

  
  

Key Behaviours for Success:

• Analytical Thinking and Problem Solving

  
  

• Creative thinker

  
  

• Forward Planning

  
  

• Results Drive

  
  

• Concern for Standards/Efficiency

  
  

• Being Collaborative

  
  

• Tenacity, Resilience and Self Management