• Partner with teams across Customer Success, Support, Professional Services, Sales, and other business functions to identify and deliver high-impact AI use cases that improve productivity and operational efficiency.
• Understand business objectives and technical requirements, and design AI-powered solutions to address real-world challenges.
• Build, test, and deploy AI applications and production-ready prototypes using state of the art technologies.
• Design and implement AI-enabled workflows, including intelligent document processing, multi-agent solutions, AI-based routing, and decision-support capabilities.
• Support the end-to-end delivery of AI initiatives, from use case definition and solution design through deployment and adoption.
• Integrate AI solutions with enterprise platforms and business systems, including CRM, ERP, ITSM, marketing, finance, and procurement applications.
• Contribute to the development and maintenance of reusable AI components, tools, and internal best practices.
• Collaborate with AI engineers and stakeholders in architecture reviews, testing, and knowledge-sharing activities.
• Ensure AI solutions align with governance, security, compliance, and responsible AI standards, including monitoring for quality, reliability, and potential bias.

•  Academic background in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Software Engineering, or a related field.
• Knowledge of AI and GenAI fundamentals, either through academic or professional work.
• Experience developing production-level solutions using Python and working with APIs, data pipelines, or AI frameworks.
• Experience working with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector databases, and modern AI development tools.
• Knowledge of Azure AI Services or other cloud-based AI platforms is a plus.
• Understanding of software development best practices and the AI solution lifecycle.
• Strong analytical and problem-solving skills, with the ability to translate business challenges into practical solutions.
• Excellent communication skills, including the ability to explain technical concepts to both technical and non-technical audiences.
• Collaborative mindset with the ability to build effective working relationships across teams.
• Customer-focused approach and genuine interest in improving business outcomes through technology.
• Curious, proactive, and eager to learn new technologies in a fast-paced environment.
• Adaptable and comfortable working with ambiguity, changing priorities, and evolving business requirements.
• Strong organizational and time-management skills, with attention to detail and a commitment to delivering high-quality work.
• Creative thinker with a passion for innovation, continuous improvement, and emerging AI technologies.

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

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