Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the
"Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including
Technology,
Today's Youth and Women, and
Mental Health and Inclusion.
BlueCat is a Network Intelligent Operations company, helping organizations transform their networks into a source of actionable insight, control, and automation. Our platform leverages AI-driven intelligence to enable teams to proactively manage, secure, and optimize complex, distributed environments through intelligent network operations.
BlueCat is seeking a
Product Manager (Technical) to support the evolution of our
Network Observability offering, including the
LiveNX product and a new
Network Synthetics initiative. In this role, you will work closely with customers (network engineers) and collaborate across engineering, sales, sales engineering, support, and marketing to execute the product roadmap, gather customer insights, and deliver impactful features that drive customer value and business growth.
What You’ll Do
- Contribute to the execution of the product roadmap for Network Observability, including LiveNX and Network Synthetics
- Support the definition and delivery of features for the Network Synthetics product
- Translate product requirements into user stories and maintain a well-prioritized backlog
- Collaborate with internal teams and field stakeholders to deliver high-quality features and enhancements
- Assist in incorporating AI-driven insights into observability workflows, including event correlation, root cause analysis, and emerging agentic capabilities
- Engage directly with customers and field teams to gather feedback, validate use cases, and understand real-world challenges
- Partner with sales engineers and customer-facing teams to support demos, evaluations, and customer engagements
- Develop training and enablement materials, including documentation, demos, presentations, and customer-facing webinars
- Support go-to-market activities, including product launches and enablement
- Track product performance metrics and contribute to ongoing analysis and reporting
What You Bring
- 1–3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering
- Hands-on experience or familiarity with networking technologies such as routing, wireless, NetFlow, or similar
- Strong customer orientation, with experience engaging users, gathering feedback, or supporting customer-facing activities
- Interest in observability, AI/ML, or data-driven products
- Strong analytical thinking and problem-solving skills
- Ability to break down complex problems and communicate clearly
- Experience working in agile or fast-paced environments
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
Why Join BlueCat
- Opportunity to contribute to AI-driven Network Intelligent Operations and observability
- Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
- Hands-on experience working on innovative products, including Network Synthetics
- High exposure to customers and real-world use cases
- Collaborative, cross-functional environment with strong mentorship
- Competitive compensation and benefits
- A culture that values innovation, ownership, and impact
