Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

We're looking for a Network Engineer to join our growing team!
The ideal candidate possesses advanced knowledge in network monitoring, troubleshooting, and automation within the Network Observability suite of products. You will be part of a core team responsible for device monitoring, lab design, and root-cause analysis across enterprise network environments.

You will work as part of a small, highly focused engineering team following an Agile software development process, collaborating with cross-functional teams to drive technical strategies for network observability and reliability.

Responsibilities:

• Understanding and/or creating network architecture design diagrams
• Continually fixing SNMP, Flow, and API monitoring issues; modifying YAML files for OID mapping; and identifying new devices to map
• Designing, building, and maintaining centralized demonstration labs (e.g., BlueCat Private Cloud); upgrading firmware; and installing new devices
• Performing root-cause analysis using packet tools such as Wireshark and interrogating telemetry data to detect anomalies or performance hotspots
• Developing scripting and automation solutions using Python or Ruby to improve efficiency and testing
• Implementing effective security protocols and data protection measures
• Coordinating with internal teams to train and support new technical solutions

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• Advanced understanding of OSI/TCP-IP models, protocols (HTTP, DNS, ARP, ICMP), and network architecture (VLANs, subnets, NAT)
• Experience with network monitoring tools (LiveNX, LiveWire, SolarWinds) and traffic simulation tools (Ixia, Spirent)
• CCNA, CCNP, or equivalent certification preferred
• Python programming
• SNMP and Netflow
• Strong analytical, problem-solving, and communication skills
• Passion for mentoring and developing engineering talent

Nice to haves:

• API-based configuration and monitoring
• OpenTelemetry
• Linux
• Wireshark