Senior Sales Engineer - Modernization

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team by putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

It's time to make a move. Join our flow.

We are looking for an energetic and enthusiastic Senior Sales Engineer - Modernization to be based in Dammam, Saudi Arabia. In this role, you will proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

You will focus on creating customer trust, value and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understanding selling at its core. We need someone who could influence, is driven and has a strong commercial acumen.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What will you do?

Customer Relationship Management:

• Proactively develops and creates customer relationships in his/her area of responsibility.

  
  

• Accountable for developing KONE position in his/her customer base or market area.

  
  

• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)

  
  

• Ensures customer satisfaction and solving complaints with the rest of KONE team

  
  

• Documents the customer and contact information, maintains customer data.

  
  

Sell:

• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets.

  
  

• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety.

  
  

• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information.

  
  

• Maintains full information of opportunities, tasks and visits.

  
  

• Timely and accurate reporting.

  
  

• Supporting the finance function in money collection.

  
  

Are you the one?

• Bachelor’s Degree in Engineering or any relevant field.

  
  

• 5-7 years of experience in sales.

  
  

• Experience in Saudi market.

  
  

• Arabic native and excellent English communication.

  
  

• Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service.

  
  

• Ability to interpret and analyze customer needs.

  
  

• Passion for sales, with a proven track record and a strong customer focus.

  
  

• Excellent Arabic and English communication, presentation, and negotiation skills.

  
  

• CRM experience is preferred.

  
  

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/