Restaurant Hostess

We are searching for our client, a global Hotels company, a Restaurant Hostessto join their business inSaudi Arabia.

Position Title:

Restaurant Hostess

Position Type

Permanent

Start Date:

ASAP

Location:

Riyadh, Saudi Arabia - onsite work  

Contact:

Davor Molnar| +49(0)8923889863

Description

To deliver a warm, polished first impression by managing reservations and guest flow, providing a

seamless welcome and farewell, and supporting the dining room team to ensure an exceptional

guest experience.

Responsibilities

Guest Experience and Hospitality

• Greet guests with a friendly and professional demeanor, making them feel valued from the moment they arrive.
  

  
  

• Efficiently manage the seating of guests, allocating tables based on party size, guest preferences, and table availability.
  

  
  

• Provide excellent customer service by addressing guest inquiries and concerns promptly, and escalating any issues to the Lead Hostess as needed.
  

  
  

• Maintain a high level of guest satisfaction by ensuring a smooth and pleasant arrival and seating process.
  

  
  

• Contribute to the overall ambiance of the restaurant's front-of-house areas by monitoring cleanliness, lighting, and other visual elements.
  

  
  

• Maintain accurate guest profiles in the reservation system, recording preferences, special occasions, seating requests, and dietary/allergen requirements.
  

  
  

• Update guest notes after each visit and communicate key details to the floor team to ensure personalized, consistent service.
  

  
  

Operations and Administrative Support

• Accurately record and maintain guest reservation information, waitlist, and seating assignments.
  

  
  

• Communicate with the server team to ensure timely and coordinated seating of guests.
  

  
  

• Assist with the management of front-of-house supplies, such as menus, stationery, and other necessary items.
  

  
  

• Collect and compile data on guest counts, wait times, and other relevant metrics to support the Restaurant Head Hostess.
  

  
  

• Adhere to the restaurant's policies, procedures, and service standards, and contribute to their continuous improvement.