Program Officer

TheProgramOfficer (PO) provides holistic support to global health projects, enabling projects to successfully achieve results and maintain MSH’sstrong reputationwith donors and stakeholders.The PO is a member of the Global Programs and Operations (GPO), Project Planning and Management (PP&M) team and will be assigned to multiple projects.The PO conceptualizes and executes project management support strategies throughout the entire project management lifecycle andis responsible forthe efficient organization and functioning of project support processes.The PO alsoassistsin technical coordination and work related to technical areas where assigned. The PO works primarily under the guidance of andprovides assistance toprogram management staff,with mentorship from thePP&MSenior Project Officer. 

The main duties and responsibilities include:

Project Technical Implementation and Management Support (80%)

• Serve as a primary point of contact for the project director andprogram managementteam to connect with for day-to-day support from PP&M and MSH global business units (e.g.finance, contracts, procurement, communications, HR). 

  
  
  

• Serve as “first responder” for all issues related to operationsand administrativesupport needs of the project management team, tapping intoexpertiseof content area experts as needed. 

  
  
  

• Plan and coordinate processes,activities, and deliverables includingsetting up templates, process flow charts,andproduction calendarstomanage workflow (e.g. for workplans, reports,calendars, contacts, consultants, subcontractors, procurement, travel).

  
  
  

• Assist in tracking and documenting project deliverables.

  
  
  

• Collaborate with and provide guidance and oversight to other project support colleagues to ensure all processes are completed on time,accurate, and compliant.

  
  
  

• Assist in ensuring project SharePoint site is used appropriately by project team.

  
  
  

• Be familiar with projectobjectives, technicalstrategies, anddeliverablesand reporting requirements to ensuretimelyand high-quality submissions. 

  
  
  

• Support the development, drafting, editing, and formattingofdeliverablesand communications products, includingwork plans,progress reports,articles, abstracts,and other technical or contractualdeliverables,tostrength communication of results, including data visualization.

  
  
  

• Manage consultants, including recruitment,contracting, andadministration.Serve as the administrative contact and manage consultant tasks in Workday.

  
  
  

• In coordination with finance,project managementand contractsstaff, manage subaward and subcontract administration processes, such as invoice processing,deliverable reviewandsubaward modifications.

  
  
  

• In collaboration with project management and finance staff, review budget monitoring reports,submitpurchase requestsand create purchase orders, reviewinvoicesprior to project and finance management approval,and collaborate withproject stafftoensureclosefinancial management.

  
  
  

• Supportproject start-up or close-out processes, tailoring the MSH start-up or close-out toolkit to the project.

  
  
  

• Develop and maintain project pending lists and/or dashboards and meeting agendas. Schedule, connect, attend, and document regular and ad hoc project team meetings.Follow up on action items between meetings.

  
  
  

• Other project management tasksneededfor successful implementation of the project.

  
  
  

Business Development (10%)

• Serve asmanagement or technicalcontributor onbids asassigned. 

  
  
  

• Contribute to prepositioning research and documentation as requested.

  
  
  

• Coordinate proposal development processes asassigned, includingmonitoringofproposal calendarand coordination with proposed partners.

  
  
  

Team Effectiveness (10%)

• SupportGPOor cross-department initiatives, as assigned, such as development or improvement of systems, tools, processes, and compliance with quality management systems.

  
  
  

• Participate in annual corporate work planning,budgetingand quarterly forecasts. 

  
  
  

• Responsible for data entry and quality into corporate systems; ensure effective use of internal systems (SharePoint, Costpoint, Workday, Salesforce, etc.) 

  
  
  

QUALIFICATIONS

Education, Skills, and Experience

• Bachelor’s degreeor itsinternationalequivalent in public health or a related field.

  
  
  

• 3-5yearsofdemonstratedrelevant experienceproviding project operational support for public health or international development programs in LMIC countries.

  
  
  

• Strong analytical,organizational and project management skills 

  
  
  

• Able to assess priorities and solve problems using innovative, evidence-based solutions.

  
  
  

• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment with attention to detail,including strong conceptualization, facilitation, and planning skills.

  
  
  

• Familiarity withfinancial managementof international projects.

  
  
  

• Experience writing, editing, and formatting high-quality communications, reports, and presentations, including professional communications for important stakeholders and donors.

  
  
  

• Proficiencywith advanced functionality of Microsoft Office products including Excel, Word, PowerPoint.Workday,Costpoint, and Salesforceexperienceishelpful.

  
  
  

• Demonstrated ability to work independentlyas well aswithin and across multiple teams. 

  
  
  

• Strong interpersonal skills, written, and oralpresentation skills.

  
  
  

• Demonstrated ability in consensus building.

  
  
  

• Excellent cross-cultural communication, diplomacy, and activelistening skills.

  
  
  

• Must be able to read, write, and speak fluent English and French.

  
  
  

• Flexibility to work across multiple time zones.

  
  
  

Competencies

• Systems Thinking: Ability to understand, affect, connect, andleveragevarious parts of a system whilemaintainingsight of thewhole system

  
  
  

• Assessing / Managing Work: Ability to set clearobjectives, coordinate resources, people, and processes, and manage feedback loops to adjust approaches as necessary

  
  
  

• Communication: Able to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect

  
  
  

• Learning: Ability to learn new technical skills and knowledge quickly

  
  
  

*Please note there is a preference for candidates based in Rwanda, Kenya, or Ethiopia. Candidates in the U.S. will also be considered.

**Kindly note that the salary posting range listed is for Rwandan nationals only, NOT for U.S. locations/U.S.-based candidates.

The expected salary range for this position is: $12,015.00 - $16,820.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.
 

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.
 

The selected candidate will be able to work remotely in a country where they are authorized to work and MSH is registered.

MSH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. MSH complies with Section 503 of the Rehabilitation Act, Section 4212 of the Vietnam Era Readjustment Assistance Act, as amended, and all related applicable regulations.

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