Projects Manager | Product Development & Design

At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design.

From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.

If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry.

Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences!

About the Role

As the Project Manager within the Strategy Team, you will play a critical role in driving the execution of strategic initiatives across technology, product innovation, and service enhancement. Ensures alignment between strategic vision and delivery, with a strong focus on governance, planning, and cross-functional coordination. You will bring deep program management expertise, understands both physical and digital ecosystems, and can navigate complex stakeholder environments to support initiatives such as inflight entertainment, connected cabin experiences, food and beverage, and emerging service technologies.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

• Support the implementation of governance frameworks for customer experience and product development initiatives, ensuring adherence to organisational standards, processes, and compliance requirements

  
  
  

• Develop and manage integrated programme plans, timelines, and milestones across inflight experience domains (e.g. cabin interiors, IFE, connectivity, F&B, amenities, service).

  
  
  

• Coordinate activities across product, design, technology, and operations teams and monitor dependencies and adjust schedules to mitigate risks and delays.

  
  
  

• Track progress against strategic roadmaps and delivery targets and maintain dashboards and reporting tools to provide visibility to leadership and stakeholders.

  
  
  

• Analyse programme performance and recommend corrective actions where needed.

  
  
  

• Identify, assess, and monitor risks across programmes and facilitate risk mitigation planning and issue resolution ensuring escalation of critical risks to leadership with recommended actions.

  
  
  

• Support resource planning and allocation across concurrent initiatives by monitoring capacity to ensure efficient delivery and coordinate with HR and functional leads for staffing needs.

  
  
  

• Maintain comprehensive records of programme decisions, actions, and outcomes and develop reporting templates to support transparency and accountability ensurong knowledge transfer and continuity across programme phases.

  
  
  

• Act as a point of contact for programme-related communications and updates and prepare summary reports, dashboards, and presentations for internal stakeholders.

  
  
  

• Facilitate cross-functional collaboration and manage stakeholder expectations

  
  
  

• Align programme execution with strategic goals of the Product Development Division, supporting feasibility assessments for new concepts and technologies and enable delivery of innovation initiatives through structured programme support.

  
  
  

• Perform other department duties related to his/her position as directed by the Head of the Department.

  
  
  

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

• Closing Date: 2026-04-30