Pharmacy Technician

Job Summary

To dispense prescription and over the counter medication to customers or health professionals. They also assemble medicines for prescriptions and provide information about medications.

Job Responsibilities 1

• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Record medical histories while maintaining confidentiality and compliance with the standard regulations.

Job Responsibilities 2

• Deliver quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.
• Count prescription medication, filling prescriptions, and typing and attaching medication labels.
• Provide input into the development and implementation of the pharmacy department’s policies, systems, processes and procedures, identifying potential areas of improvement, to support an efficient and effective operation.
• Ensure compliance with all relevant HSE&E and QM policies, procedures, and controls across the pharmacy department to guarantee employee safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude.

Additional Responsibilities 3

Job Knowledge & Skills

• Strong Knowledge of the Healthcare-Pharmacy industry

• A pharmacy technician certification.

• Excellent communication skills.

• The ability to use a computer for day-to-day tasks.

• Basic math skills for counting medications.

• Customer service experience.

• Experience in a fast-paced work environment

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 years of experience in Pharmacy(required)

Minimum 1 year in GCC (preferred)

Competencies
Agility
Pharmacology and Medication Management L2
Pharmacy Regulations and Compliance L2
Medication Dispensing and Packaging L2
Electronic Health Records (EHR) and Health Information Systems L2
Prescription and Medication Management L2
AI Fluency
Resilience
Quality
Leadership


Education
Bachelor's Degree in Pharmacy