Software Engineer II

You’re ready to gain the skills and experience needed to grow within your role and advance your career and we have the perfect software engineering opportunity for you.

As a Software Engineer II at JPMorganChase within the OPT, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience & Expertise: Extensive hands-on experience in Customer Communications Management (CCM) tools, with deep subject matter expertise in OpenText Exstream (Dialogue) and Ab Initio, including design, development, and optimization of communication workflows.
• Core Responsibilities: Lead the end-to-end composition and production of customer-facing documents including letters, statements, and checks, ensuring accurate formatting, data integration, and seamless delivery to print and digital channels.
• Technical Skills: Proficiency in development tools such as Java and related technologies to support integration, automation, and customization of CCM solutions within enterprise environments.
• Collaboration & Delivery: Work closely with business stakeholders, operations, and technology teams to gather requirements, design communication templates, and deliver high-quality output that meets regulatory and business standards.

• Leadership & Innovation: Act as the go-to SME for CCM platforms, providing technical guidance, troubleshooting complex issues, mentoring junior team members, and driving continuous improvement in composition and print production processes.