Our Company
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
Role Summary
The Senior Product Manager for User Experience & Onboarding owns the first experience of the product or platform. This role is accountable for how users land, understand value, orient themselves, and successfully get started, across all role-based personas.
This includes ownership of the homepage, global navigation, onboarding journeys, and cross-product entry points. The role drives a cohesive, intuitive, and persona-aware experience that scales across a growing product suite.
This PM leads the roadmap for this book of work and is responsible for day-to-day collaboration and prioritization across designers, content leads, and engineering partners to deliver high-quality user experiences.
Key Responsibilities
Product Ownership & Strategy
- Own the end-to-end onboarding and first-run experience across the platform or product suite.
- Define and drive the product strategy and roadmap for:
- Homepage and landing experiences
- Global navigation and wayfinding
- Role-based entry points and persona experiences
- First-time user flows, activation, and guidance
- Ensure the experience clearly communicates value, intent, and next steps for users with different roles, goals, and levels of expertise.
- Establish clear success metrics for onboarding, activation, adoption, and usability.
User Experience Leadership
- Act as the product lead for UX, partnering closely with designers and content strategists to shape flows, structure, and interaction models.
- Translate user needs, research insights, and business goals into clear product requirements and experience outcomes.
- Champion simplicity, clarity, and consistency across all entry points into the product.
- Ensure experiences scale across multiple products while remaining coherent and intuitive.
Cross-Functional Collaboration
- Serve as the primary point of coordination for design, content, and engineering for this area of ownership.
- Drive prioritization and sequencing of work across disciplines to ensure timely and high-quality delivery.
- Collaborate with platform, infrastructure, and feature PMs to align onboarding and navigation with downstream product experiences.
- Work effectively within a matrixed organization, influencing without direct authority.
Delivery & Execution
- Write clear product requirements, user stories, and acceptance criteria focused on user experience outcomes.
- Partner with engineering to balance experience quality, technical feasibility, and delivery timelines.
- Ensure design and content are integrated early and throughout the development lifecycle.
- Manage trade-offs while protecting the integrity of the user experience.
Measurement & Continuous Improvement
- Define and monitor KPIs related to onboarding success, time-to-value, engagement, and drop-off.
- Use qualitative and quantitative feedback to iterate and improve experiences.
- Identify friction points and opportunities to improve clarity, discoverability, and usability.
Required Qualifications
- 5-8+ years of product management experience, with significant ownership of user experience-centric products or platforms.
- Demonstrated experience owning onboarding flows, homepage experiences, or navigation frameworks.
- Strong understanding of UX principles, information architecture, and user-centered design.
- Proven ability to lead cross-functional teams including design, content, and engineering.
- Experience working in complex, multi-product or platform environments.
- Excellent communication and stakeholder-management skills.
Preferred Qualifications
- Experience with role-based or persona-driven products.
- Background in enterprise, SaaS, or platform products.
- Experience partnering closely with UX research and design systems teams.
- Data-informed decision maker with strong intuition for user experience.
What Success Looks Like
- New users quickly understand value and know what to do next.
- Navigation feels intuitive and consistent across products.
- Onboarding experiences adapt to different personas and use cases.
- Design, content, and engineering operate with clear priorities and alignment.
- The first experience becomes a competitive advantage for the platform.
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