Product Manager - Fintech

Job Summary: Creative Chaos is hiring a Product Manager to own product execution across our transit payments, airtime distribution, and digital wallet systems. This role blends product strategy, requirement definition, cross-functional coordination, and delivery oversight. You will work closely with engineering, operations, and external partners to ship reliable, scalable fintech products.

This is not a purely technical role, but you must be comfortable working with APIs, integration flows, and platform constraints. You will report to senior product leadership and collaborate directly with telco partners, transport authorities, engineering teams, and internal business stakeholders.

Job Responsibilities:

• Lead discovery for new features, market requirements, and client-requested enhancements.
• Understand customer needs across mass transit, telco integrations, and payment workflows.
• Support the development of product vision, roadmap, and success metrics for your product area.

• Write clear, detailed requirements (BRDs, PRDs, user flows, technical requirement specs).
• Partner with engineering to define scope, estimate efforts, and plan sprints.
• Work with design teams to ensure user-centric flows across mobile, web, and agent applications.
• Track execution, manage releases, and ensure quality for mission-critical systems.

• Act as a product liaison for telcos, banks, and transport authorities.
• Lead requirement workshops, clarify functional needs, and coordinate technical integration details.
• Support client onboarding, UAT cycles, launch readiness, and post-launch optimizations.

• Collaborate with engineering on API orchestration, backend flows, and platform scalability.
• Understand constraints related to:
  • Telco APIs
  • Payment rails (EMV, ISO8583)
  • NFC/contactless flows
  • USSD/SIM channels
  • Participate in design reviews, testing cycles, and solutioning discussions.