Job Title: Procurement Analyst Location: Lahore/Islamabad Pakistan Timings: 5PM - 2AM PKT Job Summary We are seeking a detail-oriented, highly organized Procurement Analyst to support daily procurement operations, including daily operational procurement activities and cross-functional coordination.
This role plays a critical part in managing order processing, quote follow-ups, ticket tracking, vendor communication, and license management while ensuring data accuracy and process efficiency.
The ideal candidate thrives in a structured, fast-paced environment, demonstrates strong follow-through, and can effectively manage recurring tasks alongside ad-hoc requests.
This position requires strong communication skills, operational discipline, and the ability to collaborate closely with sales, technical, and management teams.
Responsibilities Manage end-to-end order processing, including tracking and updating orders, processing approved quotes, conducting quote follow-ups, and ensuring timely execution.
Monitor and respond to procurement-related emails and Teams communications; act as a coordination point between sales, technical, billing, and management teams.
Maintain ticket workflow by pushing tickets forward, managing reminders, performing 30-day update checks, and ensuring accurate documentation and status updates.
Perform monthly credit card reconciliations and support billing accuracy through proper documentation and record management.
Track and clean up sales orders and opportunities on a weekly basis to ensure data integrity and reporting accuracy.
Conduct routine check-ins on order status, “Waiting Resource” and “Waiting TAM” tickets, and ensure pending items are actively followed up.
Process L1 configuration and procurement tickets (e.
g., server warranties, SSLs, SonicWall, CSP licenses, UPS replacements), along with delegated hardware/software and license requests.
Manage Microsoft license additions, prorated annual licenses, and branded service requests (OBS, SAAS, Phish, DNS) as assigned.
Create shipping labels, organize procurement documentation, and ensure compliance with internal processes.
Participate in daily huddles, weekly check-ins, bi-weekly 1:1 meetings, and monthly operational meetings while maintaining accountability for recurring operational tasks.
3-5 years of experience in procurement, operations, order management, or a related analytical role Experience managing high-volume administrative and operational workflows Familiarity with ticketing systems, CRM tools, or procurement platforms Strong proficiency in Microsoft Office (Excel, Outlook, Teams) Experience with license management, vendor coordination, or IT-related procurement is preferred Strong organizational and time-management skills with the ability to manage recurring tasks Ability to work independently and maintain accountability for deadlines Excellent written and verbal communication skills Bachelor’s degree in business, Supply Chain, Finance, or a related field (preferred)
