Principal AI Process Orchestrator

About us:
Creative Chaos is an AI orchestration company. We help businesses re-engineer how work actually gets done by placing AI orchestrators inside their teams to redesign workflows, deploy agents, and rewire operations end-to-end.

Job Summary:
The Principal AI Process Orchestrator is a key role. This is the person who decides what work humans do and what work AI does, and then designs and ships the systems that make both happen.

You will front every engagement. You will earn trust with the client’s executive team in week one. You will lead the work from workflow audit to shipped automation. You will carry 3-4 concurrent clients and lead Associate Orchestrators through implementation.

This is a senior individual contributor role. We are not hiring a manager. We are hiring the sharpest business analyst you know, the one who also spends their weekends building AI agents and has strong opinions about which tool to use for which job.

Job Description:

• Lead client engagements end-to-end: You are the face of the engagement. You sit across from the client’s COO or CEO in week one, not week six. You own the weekly update, the monthly business review, and the strategic direction of the work.
• Map the business: In the first 30 days of any engagement, you learn how work flows through the client’s organization. You produce an opportunity map that identifies the 5-10 workflows where AI can materially change the economics of the business.
• Design the future state: For the 2-3 workflows selected for transformation, you design the rewired version. What humans do. What agents do. Where the handoffs live. What the evals look like. How success is measured.
• Ship the implementation: You scope the work, direct the Associate Orchestrators on the engagement, review their output, and ship the first automation to production within 60 days of engagement start.
• Grow the engagement: You identify when a client needs a Build pod, a Rescue, or ongoing Support, and pull the right Creative Chaos resource in. Transformation is the front door. You open the rest of the house.
• Own the outcome: You report on measurable client impact: hours saved, error rates reduced, throughput gained. Numbers, not narratives.