Infrastructure Engineering Senior Analyst - HIH – Evernorth

The job profile for this position is HIH - Infrastructure Engineering Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

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NTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Infrastructure Engineering Senior Analyst – Wrike Administrator

You are a driven and motivated problem solver ready to pursue meaningful work.  You strive to make an impact every day and not only at work, but in your personal life and community too.  If that sounds like you then you’ve landed in the right place. We are seeking a highly skilled and motivated Wrike Reporting Specialist to join our team in Hyderabad.  The Reporting Lead Analyst will be responsible for developing and managing reporting for the Wrike application so our users are able to understand consumption, cost owners can reallocate licenses, data visualization, trend reporting, among other tasks.  The candidate will work closely with adjacent technical and business areas.  Candidates will have a strong background in data analysis, AI literacy, and report visualization, with a keen eye for detail and excellent communication skills

•    Analyze large datasets to extract meaningful insights and trends.
•    Aggregate data from various sources to create comprehensive reports.
•    Develop and optimize prompts for data analysis and reporting.
•    Visualize data using tools like Power BI and Excel to create clear and impactful reports.
•    Validate data to ensure accuracy and consistency.
•    Create zero usage reporting and license utilization to optimize resource allocation.
•    Collaborate with cross-functional teams to understand reporting needs and deliver actionable insights.
•    Prepare and present reports using Microsoft Office, Tableau and PowerPoint.

Education:
•    Bachelor’s degree in data science, Computer Science, Information Technology, or a related field 
•    Overall, 3-5 years of experience required

Experience:
•    Proven experience in a similar role, preferably in a fast-paced environment.
•    Strong problem-solving skills and attention to detail.
•    Ability to manage multiple tasks and meet deadlines.

Skills:
•    Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions
•    Access, view, and edit with the same rights as regular users.
•    Set up and edit account-wide settings like work schedules and job roles.
•    Edit license type, invite and delete other users, and organize users into user groups.
•    Permanently delete items from the Recycle bin.
•    Edit policy settings for invitations, passwords, etc.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.