Implementation Consultant

About Keka

Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.

Roles & Responsibilities

1. Configure the HRMS system based on client needs and best industry practices.
2. Review configured modules with customers to ensure alignment with their business processes.
3. Customize system settings within standard functionalities to meet specific client requirements.
4. Ensure compliance with Indian labour laws, tax regulations, and statutory requirements during implementation.
5. Conduct interactive configuration review sessions with clients.
6. Gather feedback from stakeholders and refine configurations accordingly.
7. Ensure system usability, accuracy, and adherence to organizational policies.
8. Address client queries and concerns related to system usage.
9. Provide hands-on assistance during the transition to the live environment.
10. Monitor system performance and troubleshoot any issues post-go live.
11. Investigate and resolve system-related queries and issues raised by customers.
12. Liaise with technical teams for system modifications when required.
13. Stay updated on HRMS updates, new features, and compliance changes.
14. Ensure data migration and reporting requirements are met effectively.
15. Keep up to date with the latest compliance requirements under Indian labor laws, including PF, ESI, Gratuity, Bonus Act, Shops & Establishment Act, and other statutory regulations.
16. Ensure HRMS configurations adhere to legal requirements and business policies.
17. Provide guidance to clients on compliance-related best practices.

Skills & Qualifications

1. Technical Skills: Hands-on experience with HRMS configuration, implementation, and troubleshooting.
2. HR & Compliance Knowledge: Strong understanding of Indian labour laws and HR processes.
3. Communication & Training: Ability to train users, conduct workshops, and handle customer queries effectively.
4. Problem-Solving: Ability to diagnose system issues and provide effective resolutions.
5. Collaboration: Experience working with cross-functional team.