Grade Level: L2 Location: Islamabad Last date to apply : 25th May 2026 What is Expert Business Analyst - Teknosys?
Jazz is looking for self-driven individuals who want to be part of the Jazz family.
You need to have strong interpersonal skills as you will be collaborating/leading with multiple teams including but not limited to Segments, Pricing, Digital, Data Science, CVM, Consumer Insights.
Expert Business Analyst is a self driven person who is expected to keep a check on the pulse of Digital Lifestyle Business and provide due visibility.
In depth analysis of the drivers impacting performance along with suggesting innovative solutions to business problems.
Expert Business Analyst provides the key insights behind performance combining analytics through numbers and behavioral assessment along with other relevant KPIs.
The role reports to the Senior Business Analyst.
What does Expert Business Analyst - Teknosys do?
Collect and analyze data to identify trends or patterns and provide insights through reports using data visualization methods to enable data-driven planning, decision making, presentation and reporting Creating visibility to the management through interactive dashboards to monitor performance and raising red flags timely In-depth analysis to identify the drivers impacting customer behavior and engagement, either positively or negatively Identify the reasons for various business problems (churn, data penetration, Growth, Quality of sale etc.
) and provide innovative solutions In-depth Channel performance analysis to identify the drivers impacting customer engagement and stickiness to our products Developing a 360 degree view of a business problem combining quantitative and qualitative data points and suggesting alternate solutions Experimenting and innovating to introduce new KPIs more relevant to the changing times Coordination with Channel/Product/Growth teams to keep an eye on changes that may impact the trends Coordination with CVM team to design & execute - QoS/Product/Growth campaigns and ensure customer handholding and ensuring positive uptake Design, develop, and maintain dashboards, reports, and analytical views using BI tools such as Tableau, Power BI, MicroStrategy, or Qlik Stay updated on AI-enabled BI and cloud analytics trends Why Join Teknosys?
At Teknosys, you will be at the forefront of Pakistan’s digital transformation journey, shaping solutions across AI, Data, IT, and Managed Services.
You’ll work alongside some of the brightest minds in the industry, partner with global hyperscalers & leaders, and close deals that define the future of digital in the region.
Joining us means being part of a fast-scaling, innovation-led business where your impact will directly fuel growth, customer success, and leadership.
What are we looking for and what does it require to be Expert Business Analyst - Teknosys?
4+ years’ experience in Business Analytics, Segmentation, Pricing, and Performance Reporting.
Bachelor's/Master’s degree in Business Analytics/Computer Science, Data Analytics or a related field.
Prior experience of working in Fintech, GSM, or e-commerce industry.
Hands-on experience with data querying and analysis tools/languages, including SQL, Python, and Big Query.
Hands-on experience with reporting, dashboarding, and data visualization tools, including Tableau, Power BI, Looker Studio, Excel, and PowerPoint.
Experience in building business-facing dashboards, performance views, and actionable insights for management reporting.
Experience or working knowledge of customer engagement, product analytics, and in-app analytics platforms including CleverTap, Mixpanel, Firebase/Google Analytics would be considered a plus.
Prior exposure to digital lifestyle app analytics across InsurTech, HealthTech, e-commerce, and gaming verticals would be considered a plus.
Data engineering background or understanding of data pipelines, data sourcing, event tracking, and DWH integration would be considered a plus.
Strong analytical and strategic thinking skills.
Ability to make data-driven decisions.
Excellent communication, collaboration, and presentation skills.
Analytical and BI tool certifications is a plus (e.
g., Tableau, Power BI, MicroStrategy, or other recognized analytics certifications)
