Associate Manager, Solutions Delivery Engineer

Sonatype, a Vista-backed organization, is a leader in software supply chain management, delivering solutions that help organizations build secure, high quality software at scale. Our mission is to empower development teams with the tools and intelligence needed to create software that is secure by design.

With Vista’s investment and strategic guidance, we combine the agility of a growth-stage company with the scale, stability, and career opportunities of a global technology network. Our teams are empowered to innovate, collaborate, and build meaningful solutions that drive measurable outcomes for customers worldwide.

Our Employee Value Proposition (EVP)

At Sonatype, our people are our greatest advantage. Our Employee Value Proposition reflects what we stand for and the experience we create for every team member:

Purpose: Sonatype secures the global software supply chain. Every project, customer engagement, and technical contribution directly strengthens the safety and reliability of software used around the world.

Growth: Employees develop through hands-on technical work, structured learning, and exposure to Vista’s cross-portfolio mobility programs. Teams gain access to modern practices in DevOps, cloud technologies, and AI-led innovation.

Culture: We foster a collaborative, inclusive environment built on clarity, trust, and shared ownership. Team members work across global functions and influence meaningful customer outcomes.

Innovation: Sonatype embraces experimentation and continuous improvement. Employees work with modern tooling, cloud platforms, and AI-supported processes that encourage creativity and smarter ways of delivering value.

Together, these pillars define what it means to work at Sonatype — a place where you can do the most meaningful work of your career, supported by Vista’s global ecosystem.

Vista’s ecosystem enables purposeful career mobility and sustained professional growth. Employees benefit from the ability to build diverse experiences, collaborate with high-performing peers across portfolio companies, and progress into new roles within a global network of leading enterprise software organizations. This shared talent environment strengthens capabilities, broadens perspective, and supports long-term career development across the Vista portfolio.

About the Role

As a Lead Solutions Delivery Engineer, you will guide customers through structured onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams to solve challenges and deliver impactful outcomes. In addition, you will provide delivery leadership within the India Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.

What You’ll Do

• Provide delivery leadership within the India Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.

  
  

• Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.

  
  

• Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.

  
  

• Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.

  
  

• Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.

  
  

• Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.

  
  

• Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.

  
  

• Support product focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.

  
  

• Provide product specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.

  
  

• Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.

  
  

• Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.

  
  

• Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.

  
  

What We’re Looking For

• At least 5 years of experience in DevOps, cloud engineering, software delivery, or related work.

  
  

• Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration.

  
  

• Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC.

  
  

• Ability to work with Groovy, Bash, Python, Helm, or YAML when required.

  
  

• Ability to lead customer engagements with clear communication, documentation, and ownership.

  
  

• Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment.

  
  

• Experience with migration or modernization projects.

  
  

• Exposure to enterprise DevOps, software security, or supply chain practices.

  
  

• Experience working with global, cross-functional teams.

  
  

• Familiarity with SaaS delivery models or cloud-based deployment patterns.

  
  

Why Join Sonatype

Joining Sonatype means becoming part of a mission-driven team backed by Vista’s global network. You’ll work alongside industry leaders, access cross-portfolio development programs, and contribute to innovations that shape the future of enterprise software.

Be part of something bigger. Build your career with Sonatype, powered by Vista.

Things that we are proud of

• 2025 AI Compliance Solution of the Year - AI Breakthrough Awards

• 2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology

  
  

• 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)

  
  

• 2023 Fast Company Best Places for Innovators

  
  

• 2023 Gartner's Magic Quadrant

  
  

• 2023 Software Report's Top 100 Software Companies

  
  

• 2023 BuiltIn Best Places to Work

  
  

• 2022 Frost & Sullivan Technology Innovation Leader Award

  
  

• 2022 PeerSpot Silver Peer Award in Software Composition Analysis

  
  

• 2022 Tech Ascension Best DevOps Security Solution Award

  
  

• 2022 NVCT Cyber Company of the Year

  
  

• Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. 

  
  

• Paid Volunteer Time Off (VTO)

  
  

• Expansion of Sonatype’s India Innovation Hub in Hyderabad, reflecting our continued growth, commitment to innovation, and investment in talent to advance AI-driven software security globally