Assistant Manager Engagement & Delivery

HRSI is looking for Assistant Manager Engagement & Delivery for one of its leading client.

Education & Experience

• Bachelors degree in Business, Management, Information Technology, or a related field.
• 3-4 years of experience in a client-facing or project coordination role, preferably within consulting, IT services, or technology projects.
• Exposure to project delivery processes such as scope definition, scheduling, and progress tracking.
• Experience working in cross-functional teams (consultants, developers, designers, analysts) is a plus.
• Interest in IT strategy, digital transformation, systems integration, or business process improvement preferred.

Job Duties

• Support the engagement lead in managing client projects from initiation through delivery and closure.
• Assist in defining project scope, objectives, timelines, and success metrics.
• Coordinate with internal teams to ensure milestones are delivered on time and within budget.
• Prepare project documentation, status reports, and client presentations.
• Track budgets, billable hours, and project records as directed.
• Participate in client meetings, capturing action items and ensuring follow-up.
• Serve as the main point of contact for assigned client engagements, maintaining responsive communication.
• Build and maintain strong client relationships, identifying opportunities for additional services.
• Monitor project risks and escalate or help resolve issues related to scope, resources, timelines, or expectations.
• Identify and recommend process improvements to enhance delivery efficiency.
• Learn and apply firm methodologies, best practices, and quality standards while seeking mentorship to develop consulting and project management skills.