الوصف الوظيفي
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : BlueYonder Warehouse Management
Good to have skills : A&D Aftermarket
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective troubleshooting and problem resolution.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues promptly.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Monitor system performance and recommend improvements to prevent future disruptions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in BlueYonder Warehouse Management.
- Good To Have Skills: Experience with A&D Aftermarket.
- Strong analytical skills to diagnose and resolve complex software issues.
- Ability to work collaboratively with cross-functional teams to deliver effective solutions.
- Experience in managing and supporting enterprise-level warehouse management systems.
- Excellent communication skills to clearly convey technical information to diverse audiences.
Additional Information:
- The candidate should have minimum 5 years of experience in BlueYonder Warehouse Management.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
لقد تمت ترجمة هذا الإعلان الوظيفي بواسطة الذكاء الاصطناعي وقد يحتوي على بعض الاختلافات أو الأخطاء البسيطة.
