Trainer | Casablanca (Morocco)

• Design, plan, and lead internal training sessions related to:

• The hearing aid devices sold by Auditec
• Internal processes and the company's organization and culture
• Information systems

• Identify training needs and propose a structured annual plan;
• Ensure the quality, consistency, and updating of training content based on product, regulatory, and organizational changes;
• Ensure the integration and skill development of new recruits;
• Ensure compliance of practices with internal procedures;
• Monitor performance indicators related to training and evaluate the effectiveness of actions taken;
• Contribute to the continuous improvement of commercial and operational performance through training.

• Degree: Bachelor's degree (Bac+3) or equivalent in Human Resources Management or related field

• Experience: 3 years minimum

Technical skills:

• Knowledge of products;
• Mastery of internal processes and quality standards;
• Knowledge of information systems;
• Knowledge of customer relationship management.

Behavioral skills and know-how:

• Excellent written and oral communication skills in French;
• Ability to lead training sessions in a structured and educational manner;
• Proactivity and a continuous improvement mindset;
• Punctuality and professional rigor.