Technical Product Owner | Rabat (Morocco)

Company culture :

Cnexia Tech is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job : Technical Product Owner with experience in bridging business needs and technical solutions, managing product roadmaps, gathering requirements, and coordinating cross-functional teams to deliver high-quality digital products and technical projects.

Required profile :

Skills:

1. Business analytical skills for gathering and developing detailed business requirements in Agile Methodologie
2. Effective communication skills (e.g. develop clear & effective business and system requirements documents and Use Cases for Customer Communication Engine flows).
3. Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment; ability to work in an environment where change is prevalent.
4. High aptitude for understanding and working within web based areas and new state of the art tools (Agile tools)
5. Understading and experienced with the essential technology related to customer communications (Ability to navigate into Database, Ability to create XML, Understanding of Content Development (HTML) and the different communication channels (Email, SMS Push NOtification, ...)

Nice to have:

Strong interpersonal skills, customer focus and team player required to work in a dynamic iterative environment
Problem solving and negotiation skills for developing solutions, setting timelines for deliverables and managing priorities
Excellent listening skills- quickly understands the needs of the internal/external customers and proposes appropriate solutions to meet those needs
Self motivated & adaptable to change
Familiar with Confluence; JIRA a must have
Bilingual ( English and French)
Knowledge of CCE functionalities
Programing knowledge an asset
Previous experience/knowledge of the Bell systems environment.

Main Job Reponsibilities:

Assess changes to be made to systems as a result of new products and services, and process modifications to the communications to the Consumer/Business customers
Recommend enhancements/modifications to existing applications or new acquisitions to meet business needs
Analyse and evaluate business solutions by working with vendors, consultants, sponsors and multi-functional teams
Act as the primary interface between the operational representatives and the system integrators and/or solution providers
Deliver accurate, timely & cost effective project documentation as per project methodology.