Additional Information:
This hotel is owned and operated by an independent franchisee,
STE Le Palais Paysan SARL
. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Incident/Emergency Response
• Assist guests or employees during emergency situations, such as fire, evacuation, flood, severe weather, bomb threat, robbery, natural disasters, etc.
• Respond to the scene of guest or employee accidents and determine if emergency aid is required.
• Administer first aid/CPR to guests or employees as required.
• Notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate authorities if necessary, and documenting incident.
• Communicate specified information regarding guest or employee accidents to EMS/medical personnel as required.
• Respond to domestic problems with guests and call for outside assistance if necessary.
• Resolve safety hazard situations.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Conduct follow-up investigations of all accidents, injuries, losses, or criminal acts occurring on the property.
• Escort any unwelcome persons (e.g., trespassers, loiterers) from the property without interrupting the orderly flow of property operation.
• Ensure property compliance with alcoholic beverage control laws.
• Report to scenes of vehicle accidents/thefts and document all required information.
• Call for assistance using proper code responses.
Investigations/Reports
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals.
• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Complete a Loss Prevention shift summary/daily activity report to ensure that all information is properly logged.
• Type, proofread, and copy security reports.
• Provide proper paperwork to employees that require outside medical treatment (e.g., work related injuries).
• Assist manager/supervisor in ensuring insurance carrier is notified of liability situations (e.g., worker's compensation and general liability) according to designated protocol.
• Assist manager/supervisor in conducting regular documented safety inspections.
Control of Property
• Conduct a key control audit, including monitoring electronic key boxes, issuing and receiving all master keys, radios, and beepers and keeping accurate records to ensure the safekeeping of these items.
• Previous experience in Security, Loss Prevention, or within a hotel environment is preferred.
• Experience in a luxury hotel or international brand is an advantage.
• Strong knowledge of safety, security, and loss prevention procedures.
• Familiarity with CCTV systems, alarm systems, and access control.
• Knowledge of emergency response procedures and first aid (certification preferred).
• Ability to write clear and detailed incident reports.
• Understanding of local regulations related to safety and alcoholic beverage control.
• Strong attention to detail and observational skills.
• Ability to remain calm and act effectively in emergency situations.
• High level of integrity and sense of responsibility.
• Strong communication and conflict resolution skills.
• Team player with the ability to collaborate across departments.
• Guest-oriented with a proactive service mindset.
7000 - 10000
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
